• 85 Citations
  • 4 h-Index
20112019
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Research Output 2011 2019

  • 85 Citations
  • 4 h-Index
  • 9 Article
  • 4 Conference contribution
2019

A Data-Driven Design Framework for Customer Service Chatbot

Hwang, S., Kim, B. & Lee, K., 2019 Jan 1, Design, User Experience, and Usability. Design Philosophy and Theory - 8th International Conference, DUXU 2019, Held as Part of the 21st HCI International Conference, HCII 2019, Proceedings. Wang, W. & Marcus, A. (eds.). Springer Verlag, p. 222-236 15 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 11583 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Data-driven
Customers
Industry
Experiments
Customization

A Data-Driven Strategic Model of Common Sense in Machine Ethics of Cares

Kim, W. & Lee, K., 2019 Jan 1, Human-Computer Interaction. Perspectives on Design - Thematic Area, HCI 2019, Held as Part of the 21st HCI International Conference, HCII 2019, Proceedings. Kurosu, M. (ed.). Springer Verlag, p. 319-329 11 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 11566 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Data-driven
Artificial intelligence
Artificial Intelligence
Chatter
Model

Agent simulation-based ordinal optimisation for new product design

Lee, H., Lim, J., Lee, K. & Kim, C. O., 2019 Mar 4, In : Journal of the Operational Research Society. 70, 3, p. 502-515 14 p.

Research output: Contribution to journalArticle

Product design
Sales
Specifications
Smartphones
Industry

Can Chatbots Help Reduce the Workload of Administrative Officers? - Implementing and Deploying FAQ Chatbot Service in a University

Lee, K., Jo, J., Kim, J. & Kang, Y. A., 2019 Jan 1, HCI International 2019 - Posters - 21st International Conference, HCII 2019, Proceedings. Stephanidis, C. (ed.). Springer Verlag, p. 348-354 7 p. (Communications in Computer and Information Science; vol. 1032).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Workload
NASA
Students
Customers
Costs
1 Citation (Scopus)

Dynamic semantic network analysis for identifying the concept and scope of social sustainability

Lee, K. & Jung, H., 2019 Oct 1, In : Journal of Cleaner Production. 233, p. 1510-1524 15 p.

Research output: Contribution to journalArticle

network analysis
Electric network analysis
Sustainable development
Semantics
sustainability
2018
8 Citations (Scopus)
Health
Delivery of Health Care
Equipment and Supplies
Logistics
Self Efficacy
2017
2 Citations (Scopus)
content analysis
Disease
evaluation
Evaluation
Bibliometrics
2 Citations (Scopus)

Ensemble analysis of topical journal ranking in bioinformatics

Song, M., Kim, S. Y. & Lee, K., 2017 Jun 1, In : Journal of the Association for Information Science and Technology. 68, 6, p. 1564-1583 20 p.

Research output: Contribution to journalArticle

Bioinformatics
ranking
content analysis
leader
regression
2016
3 Citations (Scopus)

Subject–method topic network analysis in communication studies

Lee, K., Jung, H. & Song, M., 2016 Dec 1, In : Scientometrics. 109, 3, p. 1761-1787 27 p.

Research output: Contribution to journalArticle

Electric network analysis
network analysis
communication
Communication
communication technology
2015

Comparing network structures of different versions of a book: A case study of the Bible

Lee, K., 2015 Jan 1, Digital Libraries: Providing Quality Information - 17th International Conference on Asia-Pacific Digital Libraries, ICADL 2015, Proceedings. Allen, R. B., Hunter, J. & Zeng, M. L. (eds.). Springer Verlag, p. 142-152 11 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 9469).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Network Structure
Topology
Electric network analysis
Network Analysis
Cover
2014
8 Citations (Scopus)

Pricing and timing strategies for new product using agent-based simulation of behavioural consumers

Lee, K., Lee, H. & Kim, C. O., 2014 Jan 1, In : JASSS. 17, 2

Research output: Contribution to journalArticle

pricing
Sensitivity analysis
simulation
Costs
Life cycle
2013
12 Citations (Scopus)
Sensitivity analysis
purchase
social network
market share
Agglomeration
2011
49 Citations (Scopus)

Agent-based diffusion model for an automobile market with fuzzy TOPSIS-based product adoption process

Kim, S., Lee, K., Cho, J. K. & Kim, C. O., 2011 Jun 1, In : Expert Systems with Applications. 38, 6, p. 7270-7276 7 p.

Research output: Contribution to journalArticle

Automobiles
Purchasing
Railroad cars
Decision making
Fuel economy