• 1 Citations
  • 1 h-Index
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Fingerprint Dive into the research topics where Seung Bum Soh is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

  • 1 Similar Profiles
Software packages Engineering & Materials Science
Quality of service Engineering & Materials Science
Managers Engineering & Materials Science
Costs Engineering & Materials Science
Call centres Business & Economics
Service levels Business & Economics
Staffing Business & Economics
Prioritization Business & Economics

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Research Output 2017 2017

  • 1 Citations
  • 1 h-Index
  • 1 Article
1 Citation (Scopus)

Call center staffing: Service-level constraints and index priorities

Soh, S. B. & Gurvich, I., 2017 Mar 1, In : Operations Research. 65, 2, p. 537-555 19 p.

Research output: Contribution to journalArticle

Software packages
Quality of service
Call centres