• 186 Citations
  • 8 h-Index
20062017
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Research Output 2006 2017

  • 186 Citations
  • 8 h-Index
  • 8 Article
  • 4 Paper
  • 3 Conference contribution
2006
1 Citation (Scopus)

Strategic investments in the right CRM technologies, in the right amount, and in the right order

Kim, S. H. & Mukhopadhyay, T., 2006 Dec 1, p. 1879-1906. 28 p.

Research output: Contribution to conferencePaper

Industry
Profitability
Costs
2009
2 Citations (Scopus)

Cyber attacks: Does physical boundary matter?

Wang, Q. H. & Kim, S. H., 2009 Dec 1.

Research output: Contribution to conferencePaper

Crime
Insurance
Security of data
Autocorrelation
Economics
2010
1 Citation (Scopus)

An empirical study of customer contribution in online brand communities for innovation

Li, M. & Kim, S. H., 2010 Dec 1, ICIS 2010 Proceedings - Thirty First International Conference on Information Systems. (ICIS 2010 Proceedings - Thirty First International Conference on Information Systems).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Innovation
Managers
Industry
2011
8 Citations (Scopus)

Determining optimal CRM implementation strategies

Kim, S. H. & Mukhopadhyay, T., 2011 Jan 1, In : Information Systems Research. 22, 3, p. 624-639 16 p.

Research output: Contribution to journalArticle

customer
management
Strategy implementation
Customer relationship management
revenue
13 Citations (Scopus)

Learning curves of agents with diverse skills in information technology-enabled physician referral systems

Mukhopadhyay, T., Singh, P. V. & Kim, S. H., 2011 Sep, In : Information Systems Research. 22, 3, p. 586-605 20 p.

Research output: Contribution to journalArticle

Expert systems
Information technology
information technology
physician
knowledge-based system
2012
25 Citations (Scopus)

A comparative study of cyberattacks

Kim, S. H., Wang, Q. H. & Ullrich, J. B., 2012 Mar 1, In : Communications of the ACM. 55, 3, p. 66-73 8 p.

Research output: Contribution to journalArticle

2 Citations (Scopus)

Do hackers seek variety? An empirical analysis of website defacements

Ooi, K. W., Kim, S. H., Wang, Q. H. & Hui, K. L., 2012 Jan 1, International Conference on Information Systems, ICIS 2012. AIS/ICIS Administrative Office, p. 824-833 10 p. (International Conference on Information Systems, ICIS 2012; vol. 1).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

hacker
Empirical Analysis
Security of data
website
Websites
32 Citations (Scopus)

Gamification: A new paradigm for online user engagement

Kankanhalli, A., Taher, M., Cavusoglu, H. & Kim, S. H., 2012 Dec 1, International Conference on Information Systems, ICIS 2012. p. 3573-3582 10 p. (International Conference on Information Systems, ICIS 2012; vol. 4).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Paradigm
paradigm
Mechanism Design
Potential Theory
Reward
2014
6 Citations (Scopus)

Differential effects of prior experience on the malware resolution process

Kim, S. H. & Kim, B. C., 2014 Sep 1, In : MIS Quarterly: Management Information Systems. 38, 3, p. 655-678 24 p.

Research output: Contribution to journalArticle

Security of data
Malware
Economics
Software
Industry
24 Citations (Scopus)

Online gambling behavior: The impacts of cumulative outcomes, recent outcomes, and prior use

Ma, X., Kim, S. H. & Kim, S. S., 2014 Jan 1, In : Information Systems Research. 25, 3, p. 511-527 17 p.

Research output: Contribution to journalArticle

gambling
Availability
Sports
Websites
Industry

The effect of repeated ad exposure and physical avoidance on consumers'mobile ad response

Han, Y., Goh, K. Y., Kim, S. H. & Phan, T. Q., 2014 Jan 1.

Research output: Contribution to conferencePaper

Marketing

Who is more committed than me? A dynamic structural model of bidder strategies in online auctions

Ma, X. S., Goh, K. Y., Kim, K. & Kim, S. H., 2014 Jan 1.

Research output: Contribution to conferencePaper

auction
Structural dynamics
structural model
Websites
reputation
2016
21 Citations (Scopus)

When does repository KMS use lift performance? the role of alternative knowledge sources and task environments

Kim, S. H., Mukhopadhyay, T. & Kraut, R. E., 2016 Mar, In : MIS Quarterly: Management Information Systems. 40, 1, p. 133-156 24 p.

Research output: Contribution to journalArticle

Knowledge management
Information technology
Managers
Telecommunication links
Knowledge management systems
25 Citations (Scopus)

Which ideas are more likely to be implemented in online user innovation communities? An empirical analysis

Li, M., Kankanhalli, A. & Kim, S. H., 2016 Apr 1, In : Decision Support Systems. 84, p. 28-40 13 p.

Research output: Contribution to journalArticle

Innovation
Persuasive Communication
Logistic Models
Logistics
Websites
2017
14 Citations (Scopus)

Cybercrime deterrence and international legislation: Evidence from distributed denial of service attacks

Hui, K. L., Kim, S. H. & Wang, Q. H., 2017 Jun, In : MIS Quarterly: Management Information Systems. 41, 2, p. 497-523 27 p.

Research output: Contribution to journalArticle

International cooperation
Economics
Legislation
Deterrence
Attack