• 569 Citations
  • 11 h-Index
19982019
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Fingerprint Dive into the research topics where Sunmee Choi is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

pricing policy Earth & Environmental Sciences
Hotels Business & Economics
conceptual framework Earth & Environmental Sciences
profitability Earth & Environmental Sciences
innovation Earth & Environmental Sciences
Revenue management Business & Economics
effect Earth & Environmental Sciences
industry Earth & Environmental Sciences

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 1998 2019

1 Citation (Scopus)

Social innovation in service: a conceptual framework and research agenda

Aksoy, L., Alkire (née Nasr), L., Choi, S., Kim, P. B. & Zhang, L., 2019 Aug 15, In : Journal of Service Management. 30, 3, p. 429-448 20 p.

Research output: Contribution to journalArticle

conceptual framework
innovation
services
Social innovation
Research agenda
8 Citations (Scopus)

Operating without operations: how is technology changing the role of the firm?

Breidbach, C., Choi, S., Ellway, B., Keating, B. W., Kormusheva, K., Kowalkowski, C., Lim, C. & Maglio, P., 2018 Oct 15, In : Journal of Service Management. 29, 5, p. 809-833 25 p.

Research output: Contribution to journalReview article

firm
services
Service operations
history
automation
44 Citations (Scopus)

Critical care admission following elective surgery was not associated with survival benefit: prospective analysis of data from 27 countries

Kahan, B. C., Koulenti, D., Arvaniti, K., Beavis, V., Campbell, D., Chan, M., Moreno, R., Pearse, R. M., Pearse, R. M., Beattie, S., Clavien, P-A., Demartines, N., Fleisher, L. A., Grocott, M., Haddow, J., Hoeft, A., Holt, P., Moreno, R., Pritchard, N., Rhodes, A. & 30 others, Wijeysundera, D., Wilson, M., Ahmed, T., Everingham, K., Hewson, R., Januszewska, M., Pearse, R. M., Phull, M-K., Lee, E., Choi, S., Chen, C., Han, Y., Yang, S., Han, K., Chen, C., Chu, S., Chung, C. K. E., Lee, C., Lee, Y. C., Lee, H. S., Lee, J. M., Choi, H-MD., Kim, C. J., Kim, S., Park, K., Chang, Y. H., Chang, J., Lee, C., Lee, G. & Kim, T., 2017, In : Intensive Care Medicine. 43, 7

Research output: Contribution to journalArticle

Critical Care
Survival
Mortality
Logistic Models
Perioperative Care
1 Citation (Scopus)

Cross-cultural folk-tale-elicitation research on the perceived power, humanistic and religious symbolisms, and use of money

Merchant, A., Rose, G., Martin, D., Choi, S. & Gour, M., 2017 May 1, In : Journal of Business Research. 74, p. 113-119 7 p.

Research output: Contribution to journalArticle

Wealth
Cultural differences
Social security
Legitimacy
Economics
2 Citations (Scopus)

Providing feedback to service customers: The effect of the presentation order and repetition of feedback types

Kim, S., Choi, S. & Verma, R., 2017 Jan 1, In : Journal of Service Management. 28, 2, p. 389-416 28 p.

Research output: Contribution to journalArticle

compliance
effect
services
Customer service
experimental design