• 651 Citations
  • 12 h-Index
19982020

Research output per year

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Research Output

A cross-cultural comparison of perceived fairness and satisfaction in the context of hotel room pricing

Mattila, A. S. & Choi, S., 2006 Mar 1, In : International Journal of Hospitality Management. 25, 1, p. 146-153 8 p.

Research output: Contribution to journalArticle

33 Citations (Scopus)

An Evaluation of a Contributionx-Enhancement Opportunity for Hotels

Choi, S., 2005 Jan 1, In : Journal of Hospitality and Tourism Research. 29, 2, p. 223-244 22 p.

Research output: Contribution to journalArticle

2 Citations (Scopus)

Critical care admission following elective surgery was not associated with survival benefit: prospective analysis of data from 27 countries

Kahan, B. C., Koulenti, D., Arvaniti, K., Beavis, V., Campbell, D., Chan, M., Moreno, R., Pearse, R. M., Pearse, R. M., Beattie, S., Clavien, P-A., Demartines, N., Fleisher, L. A., Grocott, M., Haddow, J., Hoeft, A., Holt, P., Moreno, R., Pritchard, N., Rhodes, A. & 30 others, Wijeysundera, D., Wilson, M., Ahmed, T., Everingham, K., Hewson, R., Januszewska, M., Pearse, R. M., Phull, M-K., Lee, E., Choi, S., Chen, C., Han, Y., Yang, S., Han, K., Chen, C., Chu, S., Chung, C. K. E., Lee, C., Lee, Y. C., Lee, H. S., Lee, J. M., Choi, H-MD., Kim, C. J., Kim, S., Park, K., Chang, Y. H., Chang, J., Lee, C., Lee, G. & Kim, T., 2017, In : Intensive Care Medicine. 43, 7

Research output: Contribution to journalArticle

61 Citations (Scopus)

Cross-cultural folk-tale-elicitation research on the perceived power, humanistic and religious symbolisms, and use of money

Merchant, A., Rose, G., Martin, D., Choi, S. & Gour, M., 2017 May 1, In : Journal of Business Research. 74, p. 113-119 7 p.

Research output: Contribution to journalArticle

2 Citations (Scopus)

Customer emotions and their triggers in luxury retail: Understanding the effects of customer emotions before and after entering a luxury shop

Kim, S., Park, G., Lee, Y. & Choi, S., 2016 Dec 1, In : Journal of Business Research. 69, 12, p. 5809-5818 10 p.

Research output: Contribution to journalArticle

33 Citations (Scopus)
9 Citations (Scopus)

Electronic distribution channels’ effect on hotel revenue management

Choi, S. & Kimes, S. E., 2002 Jun, In : Cornell Hotel and Restaurant Administration Quarterly. 43, 3, p. 23-31 9 p.

Research output: Contribution to journalArticle

72 Citations (Scopus)

Group revenue management: A model for evaluating group profitability

Choi, S., 2006 Aug 1, In : Cornell Hotel and Restaurant Administration Quarterly. 47, 3, p. 260-271 12 p.

Research output: Contribution to journalArticle

17 Citations (Scopus)

Impact of information on customer fairness perceptions of hotel revenue management

Choi, S. & Mattila, A. S., 2005 Nov 1, In : Cornell Hotel and Restaurant Administration Quarterly. 46, 4, p. 444-451 8 p.

Research output: Contribution to journalArticle

46 Citations (Scopus)

Operating without operations: how is technology changing the role of the firm?

Breidbach, C., Choi, S., Ellway, B., Keating, B. W., Kormusheva, K., Kowalkowski, C., Lim, C. & Maglio, P., 2018 Oct 15, In : Journal of Service Management. 29, 5, p. 809-833 25 p.

Research output: Contribution to journalReview article

13 Citations (Scopus)

Perceived controllability and service expectations: Influences on customer reactions following service failure

Choi, S. & Mattila, A. S., 2008 Jan 1, In : Journal of Business Research. 61, 1, p. 24-30 7 p.

Research output: Contribution to journalArticle

121 Citations (Scopus)
41 Citations (Scopus)

Practical pricing and the restaurant industry: Application of revenue management principles to pricing menus and services

Choi, S., 2010 Dec 8, Revenue Management: A Practical Pricing Perspective. Palgrave Macmillan, p. 221-233 13 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Providing feedback to service customers: The effect of the presentation order and repetition of feedback types

Kim, S., Choi, S. & Verma, R., 2017 Jan 1, In : Journal of Service Management. 28, 2, p. 389-416 28 p.

Research output: Contribution to journalArticle

3 Citations (Scopus)

Restaurant revenue management: Applying yield management to the restaurant industry

Kimes, S. E., Chase, R. B., Choi, S., Lee, P. Y. & Ngonzi, E. N., 1998 Jun, In : Cornell Hotel and Restaurant Administration Quarterly. 39, 3, p. 22-31 10 p.

Research output: Contribution to journalArticle

99 Citations (Scopus)

Service innovation, renewal, and adoption/rejection in dynamic global contexts

Martin, D., Gustafsson, A. & Choi, S., 2016 Jul 1, In : Journal of Business Research. 69, 7, p. 2397-2400 4 p.

Research output: Contribution to journalEditorial

18 Citations (Scopus)

Social innovation in service: a conceptual framework and research agenda

Aksoy, L., Alkire (née Nasr), L., Choi, S., Kim, P. B. & Zhang, L., 2019 Aug 15, In : Journal of Service Management. 30, 3, p. 429-448 20 p.

Research output: Contribution to journalArticle

4 Citations (Scopus)

Societal Norms, Need for Closure, and Service Recovery

Mattila, A. S. & Choi, S., 2012 Oct 1, In : Journal of International Consumer Marketing. 24, 5, p. 356-371 16 p.

Research output: Contribution to journalArticle

The effect of cross-channel price dis/parity on ethicality evaluations and purchase intent: The moderating role of price frame

Choi, S., Mattila, A. S., Park, H. & Kang, S., 2009 Apr 1, In : Journal of Marketing Channels. 16, 2, p. 131-147 17 p.

Research output: Contribution to journalArticle

10 Citations (Scopus)

The halo effect of C2C interaction quality in prolonged close-proximity service settings

Kim, J., Choi, S. & Martin, D., 2020 Jan 1, (Accepted/In press) In : Journal of Services Marketing.

Research output: Contribution to journalArticle

1 Citation (Scopus)

The impact of hotel pricing policies on perceived fairness and satisfaction with the reservation process

Mattila, A. S. & Choi, S., 2005 Oct 11, In : Journal of Hospitality and Leisure Marketing. 13, 1, p. 25-39 15 p.

Research output: Contribution to journalArticle

12 Citations (Scopus)
54 Citations (Scopus)