• 679 Citations
  • 12 h-Index
19982020

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Review article
2018

Operating without operations: how is technology changing the role of the firm?

Breidbach, C., Choi, S., Ellway, B., Keating, B. W., Kormusheva, K., Kowalkowski, C., Lim, C. & Maglio, P., 2018 Oct 15, In : Journal of Service Management. 29, 5, p. 809-833 25 p.

Research output: Contribution to journalReview article

14 Citations (Scopus)