A Cross-Cultural Test of Implicit Theories of Re-requesting

Min Sun Kim, Atsushi Oshio, Eun Joo Kim, Katsuya Tasaki, Kenton Bruce Anderson, Ayano Yamaguchi

Research output: Contribution to journalArticle

Abstract

Extant U.S. research shows that when a persuader’s initial message is rebuffed, the next requesting message will tend to be ruder and more aggressive than the initial appeal. The robustness of these results has rarely been tested cross-culturally. Using conversational constraints theory, we further explicate implicit theories by investigating the perceived importance of constraints of re-requesting styles across two cultural-linguistic groups (i.e., Korean and American English speakers). Consistent with the “rebuff phenomenon,” results revealed that people rated the task constraint (“clarity”) as significantly more important, and the three face-related constraints (“concern for the other’s feelings,” “minimizing imposition,” and “avoiding negative evaluation”) as significantly less important for the second-attempt requesting than for the initial requesting. Some of these tendencies were more pronounced among American English speakers than among Korean speakers.

Original languageEnglish
Pages (from-to)14-23
Number of pages10
JournalCommunication Research Reports
Volume36
Issue number1
DOIs
Publication statusPublished - 2019 Jan 1

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Constraint theory
Linguistics
appeal
linguistics
evaluation

All Science Journal Classification (ASJC) codes

  • Communication

Cite this

Kim, Min Sun ; Oshio, Atsushi ; Kim, Eun Joo ; Tasaki, Katsuya ; Anderson, Kenton Bruce ; Yamaguchi, Ayano. / A Cross-Cultural Test of Implicit Theories of Re-requesting. In: Communication Research Reports. 2019 ; Vol. 36, No. 1. pp. 14-23.
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Kim, MS, Oshio, A, Kim, EJ, Tasaki, K, Anderson, KB & Yamaguchi, A 2019, 'A Cross-Cultural Test of Implicit Theories of Re-requesting', Communication Research Reports, vol. 36, no. 1, pp. 14-23. https://doi.org/10.1080/08824096.2018.1550636

A Cross-Cultural Test of Implicit Theories of Re-requesting. / Kim, Min Sun; Oshio, Atsushi; Kim, Eun Joo; Tasaki, Katsuya; Anderson, Kenton Bruce; Yamaguchi, Ayano.

In: Communication Research Reports, Vol. 36, No. 1, 01.01.2019, p. 14-23.

Research output: Contribution to journalArticle

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