A new framework of measuring the business values of software

In Ki Kim, Beom Suk Jin, Seungyup Baek, Andrew Kim, Yong Gu Ji, Myung Hwan Yun

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

A new framework for measuring the business values of software is presented. The business values of software are categorized to two groups: tangible- and intangible-benefit. An implicit approach is used to quantitatively measure the intangible benefit of software by introducing two concepts, product attribute and quality attribute. The approach can relate the quantitative value from the usability test into the qualitative, intangible benefits of software. As an example, the proposed framework is applied to a software system in the development stage. We demonstrate the capability of the framework to quantitatively measure the intangible benefits of software as well as the tangible benefit by studying the usability test.

Original languageEnglish
Title of host publicationHuman-Computer Interaction
Subtitle of host publicationInteraction Design and Usability - 12th International Conference, HCI International 2007, Proceedings
PublisherSpringer Verlag
Pages559-568
Number of pages10
EditionPART 1
ISBN (Print)3540731040, 9783540731047
DOIs
Publication statusPublished - 2007
Event12th International Conference on Human-Computer Interaction, HCI International 2007 - Beijing, China
Duration: 2007 Jul 222007 Jul 27

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 1
Volume4550 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other12th International Conference on Human-Computer Interaction, HCI International 2007
CountryChina
CityBeijing
Period07/7/2207/7/27

All Science Journal Classification (ASJC) codes

  • Theoretical Computer Science
  • Computer Science(all)

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  • Cite this

    Kim, I. K., Jin, B. S., Baek, S., Kim, A., Ji, Y. G., & Yun, M. H. (2007). A new framework of measuring the business values of software. In Human-Computer Interaction: Interaction Design and Usability - 12th International Conference, HCI International 2007, Proceedings (PART 1 ed., pp. 559-568). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 4550 LNCS, No. PART 1). Springer Verlag. https://doi.org/10.1007/978-3-540-73105-4_62