A new framework of usability evaluation for massively multi-player online game: Case study of "world of warcraft" game

Seungkeun Song, Joo Hyeon Lee, Insun Hwang

Research output: Chapter in Book/Report/Conference proceedingConference contribution

9 Citations (Scopus)

Abstract

According to traditional marketing wisdom, customers' preferences are a core issue in designing successful products, and the design process in game is crucial for guaranteeing gamers' satisfaction. This research aimed to explore critical factors for the game design based on the new framework of the usability evaluation. We examined the usability in Massively Multi-player Online Role-playing Games (MMORPGs) and reviewed literatures related to games simultaneously. We identified eighteen usability issues in MMORPG and presented its recommendation relevant to the issues. Moreover, the results of the study showed fifty four critical factors composed of game interface, game play, game narrative, and game mechanics for the game design. The research is concluded with key implications to support the early stage of the design process in game.

Original languageEnglish
Title of host publicationHuman-Computer Interaction
Subtitle of host publicationHCI Intelligent Multimodal Interaction Environments - 12th International Conference, HCI International 2007, Proceedings
Pages341-350
Number of pages10
EditionPART 4
Publication statusPublished - 2007 Dec 1
Event12th International Conference on Human-Computer Interaction, HCI International 2007 - Beijing, China
Duration: 2007 Jul 222007 Jul 27

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 4
Volume4553 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other12th International Conference on Human-Computer Interaction, HCI International 2007
CountryChina
CityBeijing
Period07/7/2207/7/27

Fingerprint

Usability Evaluation
Game
Game Design
Marketing
Mechanics
Usability
Design Process
Framework
Recommendations
Customers

All Science Journal Classification (ASJC) codes

  • Theoretical Computer Science
  • Computer Science(all)

Cite this

Song, S., Lee, J. H., & Hwang, I. (2007). A new framework of usability evaluation for massively multi-player online game: Case study of "world of warcraft" game. In Human-Computer Interaction: HCI Intelligent Multimodal Interaction Environments - 12th International Conference, HCI International 2007, Proceedings (PART 4 ed., pp. 341-350). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 4553 LNCS, No. PART 4).
Song, Seungkeun ; Lee, Joo Hyeon ; Hwang, Insun. / A new framework of usability evaluation for massively multi-player online game : Case study of "world of warcraft" game. Human-Computer Interaction: HCI Intelligent Multimodal Interaction Environments - 12th International Conference, HCI International 2007, Proceedings. PART 4. ed. 2007. pp. 341-350 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 4).
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Song, S, Lee, JH & Hwang, I 2007, A new framework of usability evaluation for massively multi-player online game: Case study of "world of warcraft" game. in Human-Computer Interaction: HCI Intelligent Multimodal Interaction Environments - 12th International Conference, HCI International 2007, Proceedings. PART 4 edn, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), no. PART 4, vol. 4553 LNCS, pp. 341-350, 12th International Conference on Human-Computer Interaction, HCI International 2007, Beijing, China, 07/7/22.

A new framework of usability evaluation for massively multi-player online game : Case study of "world of warcraft" game. / Song, Seungkeun; Lee, Joo Hyeon; Hwang, Insun.

Human-Computer Interaction: HCI Intelligent Multimodal Interaction Environments - 12th International Conference, HCI International 2007, Proceedings. PART 4. ed. 2007. p. 341-350 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 4553 LNCS, No. PART 4).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Song S, Lee JH, Hwang I. A new framework of usability evaluation for massively multi-player online game: Case study of "world of warcraft" game. In Human-Computer Interaction: HCI Intelligent Multimodal Interaction Environments - 12th International Conference, HCI International 2007, Proceedings. PART 4 ed. 2007. p. 341-350. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 4).