TY - GEN
T1 - A question of trust
T2 - 8th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2016
AU - Lee, Jiin
AU - Kim, Naeun
AU - Imm, Chaerin
AU - Kim, Beomjun
AU - Yi, Kyongsu
AU - Kim, Jinwoo
PY - 2016/10/24
Y1 - 2016/10/24
N2 - Recent technological advances in automated cars have brought them closer to regular use on the roads. Accordingly, research on the driver's perspective is increasing. However, previous studies have limitations in terms of the length of the study period and richness of the user's experience. In this paper, we conducted an ethnographic experiment to observe the interaction between humans and automated cars. Six participants rode in a prototype automated car on a real road one hour a day for six days under various weather conditions. We found that even after six days of utilizing it, participants did not fully trust the automated car. We identified nine distrust factors that strongly influenced their experiences in the automated car, classifying them according to Lee and See's classification of three trust categories: process, performance, and purpose. We also present serval ideas based on the study results.
AB - Recent technological advances in automated cars have brought them closer to regular use on the roads. Accordingly, research on the driver's perspective is increasing. However, previous studies have limitations in terms of the length of the study period and richness of the user's experience. In this paper, we conducted an ethnographic experiment to observe the interaction between humans and automated cars. Six participants rode in a prototype automated car on a real road one hour a day for six days under various weather conditions. We found that even after six days of utilizing it, participants did not fully trust the automated car. We identified nine distrust factors that strongly influenced their experiences in the automated car, classifying them according to Lee and See's classification of three trust categories: process, performance, and purpose. We also present serval ideas based on the study results.
UR - http://www.scopus.com/inward/record.url?scp=85011977673&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85011977673&partnerID=8YFLogxK
U2 - 10.1145/3003715.3005405
DO - 10.1145/3003715.3005405
M3 - Conference contribution
AN - SCOPUS:85011977673
T3 - AutomotiveUI 2016 - 8th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, Proceedings
SP - 201
EP - 208
BT - AutomotiveUI 2016 - 8th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, Proceedings
PB - Association for Computing Machinery, Inc
Y2 - 24 October 2016 through 26 October 2016
ER -