Abstract
Recent technological advances in automated cars have brought them closer to regular use on the roads. Accordingly, research on the driver's perspective is increasing. However, previous studies have limitations in terms of the length of the study period and richness of the user's experience. In this paper, we conducted an ethnographic experiment to observe the interaction between humans and automated cars. Six participants rode in a prototype automated car on a real road one hour a day for six days under various weather conditions. We found that even after six days of utilizing it, participants did not fully trust the automated car. We identified nine distrust factors that strongly influenced their experiences in the automated car, classifying them according to Lee and See's classification of three trust categories: process, performance, and purpose. We also present serval ideas based on the study results.
| Original language | English |
|---|---|
| Title of host publication | AutomotiveUI 2016 - 8th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, Proceedings |
| Publisher | Association for Computing Machinery, Inc |
| Pages | 201-208 |
| Number of pages | 8 |
| ISBN (Electronic) | 9781450345330 |
| DOIs | |
| Publication status | Published - 2016 Oct 24 |
| Event | 8th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2016 - Ann Arbor, United States Duration: 2016 Oct 24 → 2016 Oct 26 |
Other
| Other | 8th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2016 |
|---|---|
| Country | United States |
| City | Ann Arbor |
| Period | 16/10/24 → 16/10/26 |
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All Science Journal Classification (ASJC) codes
- Artificial Intelligence
- Human-Computer Interaction
- Automotive Engineering
Cite this
}
A question of trust : An ethnographic study of automated cars on real roads. / Lee, Jiin; Kim, Naeun; Imm, Chaerin; Kim, Beomjun; Yi, Kyongsu; Kim, Jin Woo.
AutomotiveUI 2016 - 8th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, Proceedings. Association for Computing Machinery, Inc, 2016. p. 201-208.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - A question of trust
T2 - An ethnographic study of automated cars on real roads
AU - Lee, Jiin
AU - Kim, Naeun
AU - Imm, Chaerin
AU - Kim, Beomjun
AU - Yi, Kyongsu
AU - Kim, Jin Woo
PY - 2016/10/24
Y1 - 2016/10/24
N2 - Recent technological advances in automated cars have brought them closer to regular use on the roads. Accordingly, research on the driver's perspective is increasing. However, previous studies have limitations in terms of the length of the study period and richness of the user's experience. In this paper, we conducted an ethnographic experiment to observe the interaction between humans and automated cars. Six participants rode in a prototype automated car on a real road one hour a day for six days under various weather conditions. We found that even after six days of utilizing it, participants did not fully trust the automated car. We identified nine distrust factors that strongly influenced their experiences in the automated car, classifying them according to Lee and See's classification of three trust categories: process, performance, and purpose. We also present serval ideas based on the study results.
AB - Recent technological advances in automated cars have brought them closer to regular use on the roads. Accordingly, research on the driver's perspective is increasing. However, previous studies have limitations in terms of the length of the study period and richness of the user's experience. In this paper, we conducted an ethnographic experiment to observe the interaction between humans and automated cars. Six participants rode in a prototype automated car on a real road one hour a day for six days under various weather conditions. We found that even after six days of utilizing it, participants did not fully trust the automated car. We identified nine distrust factors that strongly influenced their experiences in the automated car, classifying them according to Lee and See's classification of three trust categories: process, performance, and purpose. We also present serval ideas based on the study results.
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UR - http://www.scopus.com/inward/citedby.url?scp=85011977673&partnerID=8YFLogxK
U2 - 10.1145/3003715.3005405
DO - 10.1145/3003715.3005405
M3 - Conference contribution
SP - 201
EP - 208
BT - AutomotiveUI 2016 - 8th International Conference on Automotive User Interfaces and Interactive Vehicular Applications, Proceedings
PB - Association for Computing Machinery, Inc
ER -