This paper presents a finding on the application of socio-technical systems design to analyse community resilience and develop design goals to enhance it. It describes a framework for diagnosing the resilience of people's social networks and developing strategies based on network theory. It goes on to outline the methodology and findings of a case study exploring the application of this framework in analysing producers' collaborative networks around a farmers' market in Milan. Based on the analysis, the paper explores the perceived feasibility of this framework as a preliminary stage to develop collaborative services. It concludes by commenting on the wider implications of the framework to design for sustainable services.
Bibliographical noteFunding Information:
The authors thank the Nutrire Milano Project Team and the producers for their cooperation. They also thank the reviewers, Patricia Longstaff, Henri Christiaans, Lael Parrott, and others for giving valuable comments and insights in crafting this article. The project Nutrire Milano was conducted in collaboration with Slow Food Italia and the Universita degli Studi di Scienze Gastronomiche, and funded by the Fondazione Cariplo , a private foundation that supports research on social, environmental sustainability.
© 2015 Elsevier Ltd.
All Science Journal Classification (ASJC) codes
- Arts and Humanities (miscellaneous)
- Social Sciences(all)
- Computer Science Applications
- Artificial Intelligence