A user-oriented assessment of enterprise information systems

Eun Jung Yu, Youngjoon Choi, Choon Seong Leem

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

Enterprises are investing a great amount to utilize information systems. These investments are expected to increase worker productivity and thus bring forth a considerable amount of profit to the enterprise. Given this situation, there are many studies being conducted on the relation between IT investment and an increase in individual productivity. This study deals with more general enterprise information systems, and has the objective of developing a model to assess the user's utilization of the enterprise information systems. Using the User competency evaluation model as the basis, the assessment model uses User's EIS basic knowledge, general application, master application, personality as the measurement areas, and utilizes a different measurement method for the different categories taking into account the characteristics of each category. Also, in order to test the validity and credibility of the assessment model, we applied a case among approximately 18,000 female employees of Korea's representative automobile companies. As a result, all of the measured categories with the exception of User's EIS Personality were proven to be valid and credible. The User's EIS Personality is an index that is more prone to be affected by the individual characteristics of the user, and thus requires further research.

Original languageEnglish
Title of host publicationHuman-Computer Interaction
Subtitle of host publicationHCI Intelligent Multimodal Interaction Environments - 12th International Conference, HCI International 2007, Proceedings
Pages825-834
Number of pages10
EditionPART 4
Publication statusPublished - 2007 Dec 1
Event12th International Conference on Human-Computer Interaction, HCI International 2007 - Beijing, China
Duration: 2007 Jul 222007 Jul 27

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 4
Volume4553 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other12th International Conference on Human-Computer Interaction, HCI International 2007
CountryChina
CityBeijing
Period07/7/2207/7/27

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All Science Journal Classification (ASJC) codes

  • Theoretical Computer Science
  • Computer Science(all)

Cite this

Yu, E. J., Choi, Y., & Leem, C. S. (2007). A user-oriented assessment of enterprise information systems. In Human-Computer Interaction: HCI Intelligent Multimodal Interaction Environments - 12th International Conference, HCI International 2007, Proceedings (PART 4 ed., pp. 825-834). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 4553 LNCS, No. PART 4).