TY - GEN
T1 - A user-oriented assessment of enterprise information systems
AU - Yu, Eun Jung
AU - Choi, Youngjoon
AU - Leem, Choon Seong
PY - 2007
Y1 - 2007
N2 - Enterprises are investing a great amount to utilize information systems. These investments are expected to increase worker productivity and thus bring forth a considerable amount of profit to the enterprise. Given this situation, there are many studies being conducted on the relation between IT investment and an increase in individual productivity. This study deals with more general enterprise information systems, and has the objective of developing a model to assess the user's utilization of the enterprise information systems. Using the User competency evaluation model as the basis, the assessment model uses User's EIS basic knowledge, general application, master application, personality as the measurement areas, and utilizes a different measurement method for the different categories taking into account the characteristics of each category. Also, in order to test the validity and credibility of the assessment model, we applied a case among approximately 18,000 female employees of Korea's representative automobile companies. As a result, all of the measured categories with the exception of User's EIS Personality were proven to be valid and credible. The User's EIS Personality is an index that is more prone to be affected by the individual characteristics of the user, and thus requires further research.
AB - Enterprises are investing a great amount to utilize information systems. These investments are expected to increase worker productivity and thus bring forth a considerable amount of profit to the enterprise. Given this situation, there are many studies being conducted on the relation between IT investment and an increase in individual productivity. This study deals with more general enterprise information systems, and has the objective of developing a model to assess the user's utilization of the enterprise information systems. Using the User competency evaluation model as the basis, the assessment model uses User's EIS basic knowledge, general application, master application, personality as the measurement areas, and utilizes a different measurement method for the different categories taking into account the characteristics of each category. Also, in order to test the validity and credibility of the assessment model, we applied a case among approximately 18,000 female employees of Korea's representative automobile companies. As a result, all of the measured categories with the exception of User's EIS Personality were proven to be valid and credible. The User's EIS Personality is an index that is more prone to be affected by the individual characteristics of the user, and thus requires further research.
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U2 - 10.1007/978-3-540-73111-5_92
DO - 10.1007/978-3-540-73111-5_92
M3 - Conference contribution
AN - SCOPUS:38149017011
SN - 9783540731092
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 825
EP - 834
BT - Human-Computer Interaction
PB - Springer Verlag
T2 - 12th International Conference on Human-Computer Interaction, HCI International 2007
Y2 - 22 July 2007 through 27 July 2007
ER -