An integrated evaluation system based on the continuous improvement model of is performance

Choon Seong Leem, Injoo Kim

Research output: Contribution to journalArticle

35 Citations (Scopus)

Abstract

In order to achieve competitive business goals, every enterprise needs to evaluate the current level of information systems performance and their utilization. The evaluation measures the technical capacity and operational capability of enterprise information systems and diagnoses their effectiveness in business goals and efficiency in resources. An integrated evaluation system is developed based on the continuous improvement model of information systems performance. The system has been applied to performance measurement of information systems with a huge set of data from Korean industries, and proven reliable and practical.

Original languageEnglish
Pages (from-to)115-128
Number of pages14
JournalIndustrial Management and Data Systems
Volume104
Issue number1-2
DOIs
Publication statusPublished - 2003 Jan 1

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All Science Journal Classification (ASJC) codes

  • Management Information Systems
  • Industrial relations
  • Computer Science Applications
  • Strategy and Management
  • Industrial and Manufacturing Engineering

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