Abstract
In order to achieve competitive business goals, every enterprise needs to evaluate the current level of information systems performance and their utilization. The evaluation measures the technical capacity and operational capability of enterprise information systems and diagnoses their effectiveness in business goals and efficiency in resources. An integrated evaluation system is developed based on the continuous improvement model of information systems performance. The system has been applied to performance measurement of information systems with a huge set of data from Korean industries, and proven reliable and practical.
| Original language | English |
|---|---|
| Pages (from-to) | 115-128 |
| Number of pages | 14 |
| Journal | Industrial Management and Data Systems |
| Volume | 104 |
| Issue number | 1-2 |
| DOIs | |
| Publication status | Published - 2003 Jan 1 |
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All Science Journal Classification (ASJC) codes
- Management Information Systems
- Industrial relations
- Computer Science Applications
- Strategy and Management
- Industrial and Manufacturing Engineering