Assessing the e-government maturity for public sector innovation in developing countries: Case of national informatization assessment tool (NIAT)

Hanah Zoo; Heejin Lee; Jeongwon Yoon

doi:10.1007/978-3-319-59111-7_63

Assessing the e-government maturity for public sector innovation in developing countries: Case of national informatization assessment tool (NIAT)

Hanah Zoo, Heejin Lee, Jeongwon Yoon

Graduate School of International Studies

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

2 Citations (Scopus)

Abstract

This paper presents a new approach to assess the e-Government maturity with an aim to facilitate public sector innovation in developing countries. NIAT takes a rare approach to comprehensively assess the needs and capabilities by a participatory measure. It provides a standardized assessment process in order to ensure the quality of data. NIAT contributes to the service innovation by providing improved contents for e-Government services and identifying priorities of ICT strategy. It also stimulates organizational innovation in the public sector by building capacity of stakeholders across governmental silos and sectors. NIAT is a toolkit for quick deployment of ICT strategy and action plan grounded on actual experiences of e-Government developments in Korea. By offering a proven, pre-costed pool of projects readily applicable in practice, NIAT allows an accelerated prioritization of the relevant projects. In addition, the participatory process involving key actors in the government is a consensus building mechanism to generate political buy-ins for the project chosen.

Original language	English
Title of host publication	Information and Communication Technologies for Development - 14th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2017, Proceedings
Editors	Johanes Eka Priyatma, Fathul Wahid, Julian M. Bass, M. Sirajul Islam, Jyoti Choudrie
Publisher	Springer New York LLC
Pages	778-789
Number of pages	12
ISBN (Print)	9783319591100
DOIs	https://doi.org/10.1007/978-3-319-59111-7_63
Publication status	Published - 2017
Event	14th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2017 - Yogyakarta, Indonesia Duration: 2017 May 22 → 2017 May 24

Publication series

Name	IFIP Advances in Information and Communication Technology
Volume	504
ISSN (Print)	1868-4238

Other

Other	14th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2017
Country/Territory	Indonesia
City	Yogyakarta
Period	17/5/22 → 17/5/24

Bibliographical note

Publisher Copyright:
© IFIP International Federation for Information Processing 2017.

All Science Journal Classification (ASJC) codes

Information Systems
Computer Networks and Communications
Information Systems and Management

Access to Document

10.1007/978-3-319-59111-7_63

Cite this

Zoo, H., Lee, H., & Yoon, J. (2017). Assessing the e-government maturity for public sector innovation in developing countries: Case of national informatization assessment tool (NIAT). In J. E. Priyatma, F. Wahid, J. M. Bass, M. S. Islam, & J. Choudrie (Eds.), Information and Communication Technologies for Development - 14th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2017, Proceedings (pp. 778-789). (IFIP Advances in Information and Communication Technology; Vol. 504). Springer New York LLC. https://doi.org/10.1007/978-3-319-59111-7_63

Zoo, Hanah ; Lee, Heejin ; Yoon, Jeongwon. / Assessing the e-government maturity for public sector innovation in developing countries : Case of national informatization assessment tool (NIAT). Information and Communication Technologies for Development - 14th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2017, Proceedings. editor / Johanes Eka Priyatma ; Fathul Wahid ; Julian M. Bass ; M. Sirajul Islam ; Jyoti Choudrie. Springer New York LLC, 2017. pp. 778-789 (IFIP Advances in Information and Communication Technology).

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Zoo, H, Lee, H & Yoon, J 2017, Assessing the e-government maturity for public sector innovation in developing countries: Case of national informatization assessment tool (NIAT). in JE Priyatma, F Wahid, JM Bass, MS Islam & J Choudrie (eds), Information and Communication Technologies for Development - 14th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2017, Proceedings. IFIP Advances in Information and Communication Technology, vol. 504, Springer New York LLC, pp. 778-789, 14th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2017, Yogyakarta, Indonesia, 17/5/22. https://doi.org/10.1007/978-3-319-59111-7_63

Assessing the e-government maturity for public sector innovation in developing countries : Case of national informatization assessment tool (NIAT). / Zoo, Hanah; Lee, Heejin; Yoon, Jeongwon.

Information and Communication Technologies for Development - 14th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2017, Proceedings. ed. / Johanes Eka Priyatma; Fathul Wahid; Julian M. Bass; M. Sirajul Islam; Jyoti Choudrie. Springer New York LLC, 2017. p. 778-789 (IFIP Advances in Information and Communication Technology; Vol. 504).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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Zoo H, Lee H, Yoon J. Assessing the e-government maturity for public sector innovation in developing countries: Case of national informatization assessment tool (NIAT). In Priyatma JE, Wahid F, Bass JM, Islam MS, Choudrie J, editors, Information and Communication Technologies for Development - 14th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2017, Proceedings. Springer New York LLC. 2017. p. 778-789. (IFIP Advances in Information and Communication Technology). doi: 10.1007/978-3-319-59111-7_63

Assessing the e-government maturity for public sector innovation in developing countries: Case of national informatization assessment tool (NIAT)

Abstract

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