Banking in the Internet and mobile era

Roger W.H. Bons; Rainer Alt; Ho Geun Lee; Bruce Weber

doi:10.1007/s12525-012-0110-6

Banking in the Internet and mobile era

Roger W.H. Bons, Rainer Alt, Ho Geun Lee, Bruce Weber

Department of Business Administration

Research output: Contribution to journal › Editorial › peer-review

18 Citations (Scopus)

Abstract

Large parts of today's banking business are based on the application of information technology (IT). This applies to advisory at the customer frontend to and internal operations in banks to the electronic stock exchanges and transaction networks. To position the five contributions in the special issue on “Banking in the Internet and Mobile Era”, this editorial suggests a framework that structures the application areas of IT in the banking industry. It recognizes IT as the enabler for all four tiers of the banking value chain and highlights the specific role of the regulatory environment in this industry. The special issue emphasizes the transformation of the banking industry towards more customer-orientation as well as the role of Internet and mobile technologies to change established channels and banking services.

Original language	English
Pages (from-to)	197-202
Number of pages	6
Journal	Electronic Markets
Volume	22
Issue number	4
DOIs	https://doi.org/10.1007/s12525-012-0110-6
Publication status	Published - 2012 Dec 1

Bibliographical note

Publisher Copyright:
© Institute of Information Management, University of St. Gallen 2012.

All Science Journal Classification (ASJC) codes

Business and International Management
Economics and Econometrics
Computer Science Applications
Marketing
Management of Technology and Innovation

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Banking in the Internet and mobile era

Abstract

Bibliographical note

All Science Journal Classification (ASJC) codes

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