Abstract
Large parts of today's banking business are based on the application of information technology (IT). This applies to advisory at the customer frontend to and internal operations in banks to the electronic stock exchanges and transaction networks. To position the five contributions in the special issue on “Banking in the Internet and Mobile Era”, this editorial suggests a framework that structures the application areas of IT in the banking industry. It recognizes IT as the enabler for all four tiers of the banking value chain and highlights the specific role of the regulatory environment in this industry. The special issue emphasizes the transformation of the banking industry towards more customer-orientation as well as the role of Internet and mobile technologies to change established channels and banking services.
| Original language | English |
|---|---|
| Pages (from-to) | 197-202 |
| Number of pages | 6 |
| Journal | Electronic Markets |
| Volume | 22 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - 2012 Dec 1 |
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All Science Journal Classification (ASJC) codes
- Business and International Management
- Economics and Econometrics
- Computer Science Applications
- Marketing
- Management of Technology and Innovation
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}
Banking in the Internet and mobile era. / Bons, Roger W.H.; Alt, Rainer; Lee, Ho Geun; Weber, Bruce.
In: Electronic Markets, Vol. 22, No. 4, 01.12.2012, p. 197-202.Research output: Contribution to journal › Editorial
TY - JOUR
T1 - Banking in the Internet and mobile era
AU - Bons, Roger W.H.
AU - Alt, Rainer
AU - Lee, Ho Geun
AU - Weber, Bruce
PY - 2012/12/1
Y1 - 2012/12/1
N2 - Large parts of today's banking business are based on the application of information technology (IT). This applies to advisory at the customer frontend to and internal operations in banks to the electronic stock exchanges and transaction networks. To position the five contributions in the special issue on “Banking in the Internet and Mobile Era”, this editorial suggests a framework that structures the application areas of IT in the banking industry. It recognizes IT as the enabler for all four tiers of the banking value chain and highlights the specific role of the regulatory environment in this industry. The special issue emphasizes the transformation of the banking industry towards more customer-orientation as well as the role of Internet and mobile technologies to change established channels and banking services.
AB - Large parts of today's banking business are based on the application of information technology (IT). This applies to advisory at the customer frontend to and internal operations in banks to the electronic stock exchanges and transaction networks. To position the five contributions in the special issue on “Banking in the Internet and Mobile Era”, this editorial suggests a framework that structures the application areas of IT in the banking industry. It recognizes IT as the enabler for all four tiers of the banking value chain and highlights the specific role of the regulatory environment in this industry. The special issue emphasizes the transformation of the banking industry towards more customer-orientation as well as the role of Internet and mobile technologies to change established channels and banking services.
UR - http://www.scopus.com/inward/record.url?scp=84869872873&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84869872873&partnerID=8YFLogxK
U2 - 10.1007/s12525-012-0110-6
DO - 10.1007/s12525-012-0110-6
M3 - Editorial
AN - SCOPUS:84869872873
VL - 22
SP - 197
EP - 202
JO - Electronic Markets
JF - Electronic Markets
SN - 1019-6781
IS - 4
ER -