Abstract
Owing to India's success, offshore software outsourcing attracts much attention from developing countries as a strategic industry for economic development. Vietnam wants to follow the Indian way of development in its software industry. FPT Software is one of the top performers among software companies in Vietnam. This paper aims to investigate the success factors of the largest offshore software outsourcing company in Vietnam. We argue the key success factor of FPT Software is its learning capabilities. Based on the theories of organizational learning, we propose one aspect of organizational learning processes, i.e., knowledge acquisition, as a key to explaining how FPT Software became a fast learner. While discussing the significance of this process in the company's organizational learning, we identify and discuss the roles played by actors in the case including the CEO, Japanese clients, Indian and Chinese competitors. In conclusion, we contend organizational learning is a key success factor of developing offshore software outsourcing businesses.
| Original language | English |
|---|---|
| Pages (from-to) | 183-203 |
| Number of pages | 21 |
| Journal | International Area Studies Review |
| Volume | 13 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 2010 Jan 1 |
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All Science Journal Classification (ASJC) codes
- Sociology and Political Science
- Political Science and International Relations
Cite this
}
Becoming a Fast Learner in Offshore Software Outsourcing : The Case of Vietnam's FPT Software. / Jang, Seungkwon; Lee, Heejin; ko, Kyungmin.
In: International Area Studies Review, Vol. 13, No. 1, 01.01.2010, p. 183-203.Research output: Contribution to journal › Article
TY - JOUR
T1 - Becoming a Fast Learner in Offshore Software Outsourcing
T2 - The Case of Vietnam's FPT Software
AU - Jang, Seungkwon
AU - Lee, Heejin
AU - ko, Kyungmin
PY - 2010/1/1
Y1 - 2010/1/1
N2 - Owing to India's success, offshore software outsourcing attracts much attention from developing countries as a strategic industry for economic development. Vietnam wants to follow the Indian way of development in its software industry. FPT Software is one of the top performers among software companies in Vietnam. This paper aims to investigate the success factors of the largest offshore software outsourcing company in Vietnam. We argue the key success factor of FPT Software is its learning capabilities. Based on the theories of organizational learning, we propose one aspect of organizational learning processes, i.e., knowledge acquisition, as a key to explaining how FPT Software became a fast learner. While discussing the significance of this process in the company's organizational learning, we identify and discuss the roles played by actors in the case including the CEO, Japanese clients, Indian and Chinese competitors. In conclusion, we contend organizational learning is a key success factor of developing offshore software outsourcing businesses.
AB - Owing to India's success, offshore software outsourcing attracts much attention from developing countries as a strategic industry for economic development. Vietnam wants to follow the Indian way of development in its software industry. FPT Software is one of the top performers among software companies in Vietnam. This paper aims to investigate the success factors of the largest offshore software outsourcing company in Vietnam. We argue the key success factor of FPT Software is its learning capabilities. Based on the theories of organizational learning, we propose one aspect of organizational learning processes, i.e., knowledge acquisition, as a key to explaining how FPT Software became a fast learner. While discussing the significance of this process in the company's organizational learning, we identify and discuss the roles played by actors in the case including the CEO, Japanese clients, Indian and Chinese competitors. In conclusion, we contend organizational learning is a key success factor of developing offshore software outsourcing businesses.
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UR - http://www.scopus.com/inward/citedby.url?scp=84993682717&partnerID=8YFLogxK
U2 - 10.1177/223386591001300110
DO - 10.1177/223386591001300110
M3 - Article
AN - SCOPUS:84993682717
VL - 13
SP - 183
EP - 203
JO - International Area Studies Review
JF - International Area Studies Review
SN - 2233-8659
IS - 1
ER -