Big Data and government: Evidence of the role of Big Data for smart cities

Sounman Hong, Sun Hyoung Kim, Youngrok Kim, Jeongin Park

Research output: Contribution to journalArticlepeer-review

5 Citations (Scopus)

Abstract

Scholars are becoming increasingly interested in whether and how government use of Big Data will affect public policy outcomes. Despite such growing scholarly interests, however, little evidence exists on the role Big Data can play in improving government service. We undertake one of the first quantitative studies revealing the potential utility and limitations of “Big Data-based policymaking” by exploring its recent use by the Seoul Metropolitan Government. In 2013, the government introduced the “Owl Bus”—a late-night bus system—the routes of which were selected based on government analyses of Big Data relating to citizens’ late-night taxi and mobile phone use. The findings suggest that the average number of passengers utilizing the Owl Bus routes was significantly greater than that on other daytime bus routes with comparable characteristics. That said, we also present the potential limitations of evidence-based policymaking in general, especially when politics and equity considerations are factored in.

Original languageEnglish
JournalBig Data and Society
Volume6
Issue number1
DOIs
Publication statusPublished - 2019

Bibliographical note

Funding Information:
https://orcid.org/0000-0002-8037-4875 Hong Sounman Hyoung Kim Sun Kim Youngrok Park Jeongin Yonsei University, Seoul, Korea Sounman Hong, Yonsei University, Seoul 120749, Korea. Email: phdsmhong@gmail.com 4 2019 1 2019 6 1 2053951719842543 © The Author(s) 2019 2019 SAGE Publications Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License ( http://www.creativecommons.org/licenses/by-nc/4.0/ ) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages ( https://us.sagepub.com/en-us/nam/open-access-at-sage ). Scholars are becoming increasingly interested in whether and how government use of Big Data will affect public policy outcomes. Despite such growing scholarly interests, however, little evidence exists on the role Big Data can play in improving government service. We undertake one of the first quantitative studies revealing the potential utility and limitations of “Big Data-based policymaking” by exploring its recent use by the Seoul Metropolitan Government. In 2013, the government introduced the “Owl Bus”—a late-night bus system—the routes of which were selected based on government analyses of Big Data relating to citizens’ late-night taxi and mobile phone use. The findings suggest that the average number of passengers utilizing the Owl Bus routes was significantly greater than that on other daytime bus routes with comparable characteristics. That said, we also present the potential limitations of evidence-based policymaking in general, especially when politics and equity considerations are factored in. Big Data transportation smart city local government evidence-based policymaking bus system National Research Foundation of Korea https://doi.org/http://doi.org/10.13039/501100003725 NRF-2017S1A3A2067636 cover-date January-June 2019

All Science Journal Classification (ASJC) codes

  • Computer Science Applications
  • Information Systems
  • Information Systems and Management
  • Communication
  • Library and Information Sciences

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