Communication and difference in urban neighborhoods: A communication infrastructure theory perspective

Yong Chan Kim, Yeran Kim, Young Gil Chae

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)


Based on communication infrastructure theory (CIT), this study developed and assessed communication concepts to understand the various ways in which residents in a metropolitan city experience and manage differences through their neighborhood communicative actions. We investigated three urban communities in Seoul with in-depth interviews (n = 30) and 12 focus group interview meetings (n = 120). We conceptualized two types of community storytelling actions to address differences–difference-reducing community storytelling (DRCS) and difference-managing community storytelling (DMCS). We also identified four neighborhood relational types–denial, rivalry, cohabitation, and coexistence–in the study areas as interacting in various forms with community storytelling to address the issue of difference in urban neighborhoods.

Original languageEnglish
Pages (from-to)419-444
Number of pages26
JournalCommunication Monographs
Issue number4
Publication statusPublished - 2022

Bibliographical note

Funding Information:
We thank Dr. Euikyung Shin, Dr. Ahra Cho, Dr. Yeji Kwon, Si-Yeon Jang, and Chul-ho Choi for their help with data collection. We would also like to thank the editor and three anonymous reviewers for their helpful comments. We gratefully acknowledge funding from the National Research Foundation of Korea (NRF-2016S1A5A2A03927298).

Publisher Copyright:
© 2022 National Communication Association.

All Science Journal Classification (ASJC) codes

  • Communication
  • Language and Linguistics


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