Comparative analysis of the use of mobile microblogging and nonmobile online message board for group collaboration

Kyungsub Stephen Choi, Il Im

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

Microblogging (e.g., Twitter) used in tandem with a mobile device as one integrated unit is rapidly emerging as the preferred choice for group communication among mobile users. To better understand this phenomenon and leverage its potential, more empirical studies are required. In this study, we empirically examine the saliencies of mobile conversations and user experiences of mobile microblogging via Twitter on a mobile device (TMD), in a comparative analysis including nonmobile online message boards (OMB) by using a participant pool of 423 business students. Mobile-mediated communication is presented as a subdomain of computer-mediated communication and used in describing TMD conversationality. The experiment revealed significant differences in the process-related messages, communication satisfaction, and perceived outcome of TMD small group communication compared to those of OMB. These results imply that Twitter mobile can be an effective group communication tool in an ad hoc dispersed small group setting.

Original languageEnglish
Pages (from-to)112-135
Number of pages24
JournalInternational Journal of Electronic Commerce
Volume19
Issue number4
DOIs
Publication statusPublished - 2015 Jan 1

Bibliographical note

Funding Information:
This study was funded by a National Research Foundation of Korea Grant from the Korean Government (NRF-2013S1A3A2055050).

All Science Journal Classification (ASJC) codes

  • Business and International Management
  • Economics and Econometrics

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