Abstract
The quality of user experience is intricately related to the users' cultural characteristics. However, not many studies have dealt with important cultural characteristics which are closely related to user experience. The main goals of this study are to identify important cultural dimensions that are closely related to the user experience of consumer electronic products and to measure them in different countries with different products. Contextual inquiries and online surveys were conducted in four different countries: the United States, Germany, Russia, and Korea. The study was participated by users of four different consumer electronic products: cellular phones, MP3 players, LCD-TVs, and refrigerators. The study identified ten cultural dimensions that were important to the user experience of consumer electronics. The cultural dimensions were also found to vary across the four different countries and four different products. This paper concludes with a discussion of the study's implications and its limitations.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 22nd British HCI Group Annual Conference on People and Computers |
| Subtitle of host publication | Culture, Creativity, Interaction, BCS HCI 2008 |
| Publisher | British Computer Society |
| Pages | 3-12 |
| Number of pages | 10 |
| ISBN (Electronic) | 9781906124045 |
| Publication status | Published - 2008 Jan 1 |
| Event | 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction, BCS HCI 2008 - Liverpool, United Kingdom Duration: 2008 Sep 1 → 2008 Sep 5 |
Publication series
| Name | Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction, BCS HCI 2008 |
|---|---|
| Volume | 1 |
Other
| Other | 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction, BCS HCI 2008 |
|---|---|
| Country | United Kingdom |
| City | Liverpool |
| Period | 08/9/1 → 08/9/5 |
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All Science Journal Classification (ASJC) codes
- Computer Networks and Communications
- Human-Computer Interaction
Cite this
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Cultural dimensions for user experience : Cross-country and cross-product analysis of users' cultural characteristics. / Lee, Inseong; Choi, Gi Woong; Kim, Jin Woo; Kim, Solyung; Lee, Kiho; Kim, Daniel; Han, Myunghee; Park, Seung Yong; An, Yongil.
Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction, BCS HCI 2008. British Computer Society, 2008. p. 3-12 (Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction, BCS HCI 2008; Vol. 1).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - Cultural dimensions for user experience
T2 - Cross-country and cross-product analysis of users' cultural characteristics
AU - Lee, Inseong
AU - Choi, Gi Woong
AU - Kim, Jin Woo
AU - Kim, Solyung
AU - Lee, Kiho
AU - Kim, Daniel
AU - Han, Myunghee
AU - Park, Seung Yong
AU - An, Yongil
PY - 2008/1/1
Y1 - 2008/1/1
N2 - The quality of user experience is intricately related to the users' cultural characteristics. However, not many studies have dealt with important cultural characteristics which are closely related to user experience. The main goals of this study are to identify important cultural dimensions that are closely related to the user experience of consumer electronic products and to measure them in different countries with different products. Contextual inquiries and online surveys were conducted in four different countries: the United States, Germany, Russia, and Korea. The study was participated by users of four different consumer electronic products: cellular phones, MP3 players, LCD-TVs, and refrigerators. The study identified ten cultural dimensions that were important to the user experience of consumer electronics. The cultural dimensions were also found to vary across the four different countries and four different products. This paper concludes with a discussion of the study's implications and its limitations.
AB - The quality of user experience is intricately related to the users' cultural characteristics. However, not many studies have dealt with important cultural characteristics which are closely related to user experience. The main goals of this study are to identify important cultural dimensions that are closely related to the user experience of consumer electronic products and to measure them in different countries with different products. Contextual inquiries and online surveys were conducted in four different countries: the United States, Germany, Russia, and Korea. The study was participated by users of four different consumer electronic products: cellular phones, MP3 players, LCD-TVs, and refrigerators. The study identified ten cultural dimensions that were important to the user experience of consumer electronics. The cultural dimensions were also found to vary across the four different countries and four different products. This paper concludes with a discussion of the study's implications and its limitations.
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UR - http://www.scopus.com/inward/citedby.url?scp=84859918225&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84859918225
T3 - Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction, BCS HCI 2008
SP - 3
EP - 12
BT - Proceedings of the 22nd British HCI Group Annual Conference on People and Computers
PB - British Computer Society
ER -