TY - GEN
T1 - Cultural dimensions for user experience
T2 - 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction, BCS HCI 2008
AU - Lee, Inseong
AU - Choi, Gi Woong
AU - Kim, Jinwoo
AU - Kim, Solyung
AU - Lee, Kiho
AU - Kim, Daniel
AU - Han, Myunghee
AU - Park, Seung Yong
AU - An, Yongil
PY - 2008/1/1
Y1 - 2008/1/1
N2 - The quality of user experience is intricately related to the users' cultural characteristics. However, not many studies have dealt with important cultural characteristics which are closely related to user experience. The main goals of this study are to identify important cultural dimensions that are closely related to the user experience of consumer electronic products and to measure them in different countries with different products. Contextual inquiries and online surveys were conducted in four different countries: the United States, Germany, Russia, and Korea. The study was participated by users of four different consumer electronic products: cellular phones, MP3 players, LCD-TVs, and refrigerators. The study identified ten cultural dimensions that were important to the user experience of consumer electronics. The cultural dimensions were also found to vary across the four different countries and four different products. This paper concludes with a discussion of the study's implications and its limitations.
AB - The quality of user experience is intricately related to the users' cultural characteristics. However, not many studies have dealt with important cultural characteristics which are closely related to user experience. The main goals of this study are to identify important cultural dimensions that are closely related to the user experience of consumer electronic products and to measure them in different countries with different products. Contextual inquiries and online surveys were conducted in four different countries: the United States, Germany, Russia, and Korea. The study was participated by users of four different consumer electronic products: cellular phones, MP3 players, LCD-TVs, and refrigerators. The study identified ten cultural dimensions that were important to the user experience of consumer electronics. The cultural dimensions were also found to vary across the four different countries and four different products. This paper concludes with a discussion of the study's implications and its limitations.
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M3 - Conference contribution
AN - SCOPUS:84859918225
T3 - Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction, BCS HCI 2008
SP - 3
EP - 12
BT - Proceedings of the 22nd British HCI Group Annual Conference on People and Computers
PB - British Computer Society
Y2 - 1 September 2008 through 5 September 2008
ER -