Data-centered persuasion: Nudging user's prosocial behavior and designing social innovation

Youngsoo Shin, Jinwoo Kim

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

By employing individuals' behavioral data collected from routinely used devices, a more effective ‘nudging’ toward changes in individuals' attitudes and behavior can be implemented. To examine the persuasive effect on inducing prosocial behaviors, two types of system concepts were designed, namely shared value systems. We manipulated the usage context of these systems and tested the effects with two independent variables: the status of the system agent and the valence of the agent's feedback. As a result, this study revealed that users' satisfaction and intention for prosocial behavior increased after they experienced the shared value system based on the concept of self-preferential value. Interaction effects were also found between the status of the system agent and the valence of the agent's feedback.

Original languageEnglish
Pages (from-to)168-178
Number of pages11
JournalComputers in Human Behavior
Volume80
DOIs
Publication statusPublished - 2018 Mar

Fingerprint

Persuasive Communication
Innovation
Feedback
Equipment and Supplies
Persuasion
Prosocial Behavior
Value Systems
Valence

All Science Journal Classification (ASJC) codes

  • Arts and Humanities (miscellaneous)
  • Human-Computer Interaction
  • Psychology(all)

Cite this

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Data-centered persuasion : Nudging user's prosocial behavior and designing social innovation. / Shin, Youngsoo; Kim, Jinwoo.

In: Computers in Human Behavior, Vol. 80, 03.2018, p. 168-178.

Research output: Contribution to journalArticle

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