Development and validation of user-adaptive navigation and information retrieval tools for an intranet portal organizational memory information system

Yong Gui Ji, Gavriel Salvendy

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

Based on previous research and properties of organizational memory, a conceptual model for navigation and retrieval functions in an Intranet portal organizational memory information system was proposed, and two human-centred features (memory structure map and history-based tool) were developed to support user's navigation and retrieval in a well-known organizational memory. To test two hypotheses concerning the validity of the conceptual model and two human-centred features, an experiment was conducted with 30 subjects. Testing of the two hypotheses indicated the following: (1) the memory structure map's users showed 29% better performance in navigation, and (2) the history-based tool's users outperformed by 34% in identifying information. The results of the study suggest that a conceptual model and two human-centred features could be used in an user-adaptive interface design to improve user's performance in an intranet portal organizational memory information system.

Original languageEnglish
Pages (from-to)145-154
Number of pages10
JournalBehaviour and Information Technology
Volume21
Issue number2
DOIs
Publication statusPublished - 2002 Mar

All Science Journal Classification (ASJC) codes

  • Developmental and Educational Psychology
  • Arts and Humanities (miscellaneous)
  • Social Sciences(all)
  • Human-Computer Interaction

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