Effects of mergers and acquisitions on brand loyalty in luxury Brands: The moderating roles of luxury tier difference and social media

Yerim Chung, Alex Jiyoung Kim

Research output: Contribution to journalArticlepeer-review

3 Citations (Scopus)

Abstract

This study examines the effects of the perceived evaluation of mergers and acquisitions (M&As) on the brand loyalty of consumers toward the acquired brand, the moderating effects of luxury tier differences, and the media used for delivering the M&A news. Our results reveal that the evaluation of M&As has a positive relationship with perceived brand beliefs and luxury values, and consequently on brand loyalty. The moderating effect of luxury tier differences on the relationship between M&A evaluation and perceived values is stronger when the acquiring brand is from a lower luxury tier. However, the moderating effect on the relationship between perceived values and brand loyalty is stronger when the acquiring brand is from a higher luxury tier. Social media has different moderating effects than traditional media. Our study provides useful insights into luxury brand M&As for both academics and practitioners.

Original languageEnglish
Pages (from-to)434-442
Number of pages9
JournalJournal of Business Research
Volume120
DOIs
Publication statusPublished - 2020 Nov

Bibliographical note

Funding Information:
This research was supported by the Yonsei University Research Fund of 2018 (2018-22-0137).

Funding Information:
This research was supported by the Yonsei University Research Fund of 2018 (2018-22-0137).

Publisher Copyright:
© 2019 Elsevier Inc.

All Science Journal Classification (ASJC) codes

  • Marketing

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