Effects of Perceived Usability and Aesthetics on Emotional Responses in Different Contexts of Use

Kwang Kyu Seo, Sangwon Lee, Byung Do Chung

Research output: Contribution to journalArticlepeer-review

8 Citations (Scopus)

Abstract

In understanding user experience issues, it is necessary to consider contextual features in user interaction with an application. The present study aims to examine the differences among applications with difference contexts of use (perceived type: interaction styles based on use purposes) in terms of the relationships between user perception (perceived usability and perceived aesthetics) and emotion (valence and arousal). A study was performed using 15 existing websites from various domains. From the responses of participants, the relationships between perceived usability and emotional valence were found to differ according to perceived type, but those between perceived aesthetics and emotional valence were not. On the other hand, sufficient reliability for the arousal items was not secured. Through the meaningful categorization of arousal into two factors (negative and positive), significant differences in the relationships between perceived usability/aesthetics and emotional arousal could be found. Implications of the findings are discussed in the connection of contextual/design features, perceptual characteristics, and emotional responses in the development of interactive applications.

Original languageEnglish
Pages (from-to)445-459
Number of pages15
JournalInternational Journal of Human-Computer Interaction
Volume32
Issue number6
DOIs
Publication statusPublished - 2016 Jun 2

Bibliographical note

Funding Information:
This research was supported by Basic Science Research Program through the National Research Foundation of Korea (NRF) funded by the Ministry of Education (NRF-2014R 1A 1A2054531).

Publisher Copyright:
Copyright © Taylor & Francis Group, LLC.

All Science Journal Classification (ASJC) codes

  • Human Factors and Ergonomics
  • Human-Computer Interaction
  • Computer Science Applications

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