Expert system to evaluate English medium instruction in Korean Universities

Sang Ki Kim; So Young Sohn

doi:10.1016/j.eswa.2009.03.026

Expert system to evaluate English medium instruction in Korean Universities

Sang Ki Kim, So Young Sohn

Department of Industrial Engineering

Research output: Contribution to journal › Article › peer-review

10 Citations (Scopus)

Abstract

Recently, many Universities in Korea have been encouraging English Medium Instruction (EMI) to cope up with globalization, but many problems have emerged. We use the Structural Equation Model (SME) to understand the causal relationship among potential factors on engineering student's satisfaction on the EMI. In addition, we develop Customer Satisfaction Index (CSI) to estimate the student's satisfaction about EMI, based on the proposed SEM. This satisfaction index is used to improve the currently employed EMI. In addition, we suggest some alternatives using the cluster analysis.

Original language	English
Pages (from-to)	11626-11632
Number of pages	7
Journal	Expert Systems with Applications
Volume	36
Issue number	9
DOIs	https://doi.org/10.1016/j.eswa.2009.03.026
Publication status	Published - 2009 Nov

Bibliographical note

Funding Information:
This research was financially supported by the Ministry of Knowledge Economy (MKE) and Korea Industrial Technology Foundation (KOTEF) through the Human Resource Training Project for Strategic Technology (No. o01-i11).

All Science Journal Classification (ASJC) codes

Engineering(all)
Computer Science Applications
Artificial Intelligence

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10.1016/j.eswa.2009.03.026

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title = "Expert system to evaluate English medium instruction in Korean Universities",

abstract = "Recently, many Universities in Korea have been encouraging English Medium Instruction (EMI) to cope up with globalization, but many problems have emerged. We use the Structural Equation Model (SME) to understand the causal relationship among potential factors on engineering student's satisfaction on the EMI. In addition, we develop Customer Satisfaction Index (CSI) to estimate the student's satisfaction about EMI, based on the proposed SEM. This satisfaction index is used to improve the currently employed EMI. In addition, we suggest some alternatives using the cluster analysis.",

author = "Kim, {Sang Ki} and Sohn, {So Young}",

note = "Funding Information: This research was financially supported by the Ministry of Knowledge Economy (MKE) and Korea Industrial Technology Foundation (KOTEF) through the Human Resource Training Project for Strategic Technology (No. o01-i11).",

year = "2009",

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AU - Sohn, So Young

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PY - 2009/11

Y1 - 2009/11

N2 - Recently, many Universities in Korea have been encouraging English Medium Instruction (EMI) to cope up with globalization, but many problems have emerged. We use the Structural Equation Model (SME) to understand the causal relationship among potential factors on engineering student's satisfaction on the EMI. In addition, we develop Customer Satisfaction Index (CSI) to estimate the student's satisfaction about EMI, based on the proposed SEM. This satisfaction index is used to improve the currently employed EMI. In addition, we suggest some alternatives using the cluster analysis.

AB - Recently, many Universities in Korea have been encouraging English Medium Instruction (EMI) to cope up with globalization, but many problems have emerged. We use the Structural Equation Model (SME) to understand the causal relationship among potential factors on engineering student's satisfaction on the EMI. In addition, we develop Customer Satisfaction Index (CSI) to estimate the student's satisfaction about EMI, based on the proposed SEM. This satisfaction index is used to improve the currently employed EMI. In addition, we suggest some alternatives using the cluster analysis.

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JO - Expert Systems with Applications

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ER -

Expert system to evaluate English medium instruction in Korean Universities

Abstract

Bibliographical note

All Science Journal Classification (ASJC) codes

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