Expert system to evaluate English medium instruction in Korean Universities

Sang Ki Kim, So Young Sohn

Research output: Contribution to journalArticle

6 Citations (Scopus)


Recently, many Universities in Korea have been encouraging English Medium Instruction (EMI) to cope up with globalization, but many problems have emerged. We use the Structural Equation Model (SME) to understand the causal relationship among potential factors on engineering student's satisfaction on the EMI. In addition, we develop Customer Satisfaction Index (CSI) to estimate the student's satisfaction about EMI, based on the proposed SEM. This satisfaction index is used to improve the currently employed EMI. In addition, we suggest some alternatives using the cluster analysis.

Original languageEnglish
Pages (from-to)11626-11632
Number of pages7
JournalExpert Systems with Applications
Issue number9
Publication statusPublished - 2009 Nov

All Science Journal Classification (ASJC) codes

  • Engineering(all)
  • Computer Science Applications
  • Artificial Intelligence

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