Abstract
Stakeholder conflict associated with sporting event legacy can have a significant impact on the effectiveness of the related governance system. This study addresses this issue by investigating a case study that focuses on stakeholder conflict at the Jeongseon Alpine Centre, one of the venues for the 2018 Winter Olympics, through the theoretical lens of conflict management. Archival materials and interviews (n = 17) were gathered and analysed using inductive and deductive coding techniques. Findings highlighted that disparate values among stakeholders triggered conflict, which escalated as a result of various drivers (e.g., lack of communication, various interpretations of regulations and information) throughout the pre- and post-Gamesphases. Several conflict management strategies (e.g., negotiation, communication and mediation) were employed in the case. Functional and dysfunctional effects of the conflict, implications for sporting event legacy governance and directions for future research are discussed.
| Original language | English |
|---|---|
| Pages (from-to) | 700-721 |
| Number of pages | 22 |
| Journal | Sport Management Review |
| Volume | 25 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - 2022 |
Bibliographical note
Publisher Copyright:© 2021 Sport Management Association of Australia and New Zealand.
All Science Journal Classification (ASJC) codes
- Business and International Management
- Tourism, Leisure and Hospitality Management
- Strategy and Management
- Organizational Behavior and Human Resource Management
- Management Science and Operations Research
- Marketing