Exploring the impact of leadership competencies on team social capital and performance in IT service team

Jungwoo Lee, Hyejung Lee, Jun Gi Park

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)

Abstract

This study applies social capital theory to IT service team environment. Research model of this study includes emotional, cognitive, and social intelligence competencies of project managers leading to project performance while team social capital posited as a mediator between competencies and performance. PLS analysis of 285 data points collected via a survey revealed: (1) emotional intelligence competencies directly influence project performance but maintains no indirect influence via team social capital, (2) social intelligence competencies indirectly and strongly influence project performance via the social capital among team members, but maintains no direct influence, and (3) cognitive intelligence competencies maintains both direct and indirect influence. Analysis also reveals that it takes time to grow team social capital. Teams involved in longer term IT service project maintains higher level of team social capital compared to shorter term projects. Implications of findings are discussed at the end, and further studies are suggested.

Original languageEnglish
Title of host publicationProceedings of the 46th Annual Hawaii International Conference on System Sciences, HICSS 2013
Pages4344-4353
Number of pages10
DOIs
Publication statusPublished - 2013
Event46th Annual Hawaii International Conference on System Sciences, HICSS 2013 - Wailea, Maui, HI, United States
Duration: 2013 Jan 72013 Jan 10

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605

Other

Other46th Annual Hawaii International Conference on System Sciences, HICSS 2013
CountryUnited States
CityWailea, Maui, HI
Period13/1/713/1/10

All Science Journal Classification (ASJC) codes

  • Engineering(all)

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  • Cite this

    Lee, J., Lee, H., & Park, J. G. (2013). Exploring the impact of leadership competencies on team social capital and performance in IT service team. In Proceedings of the 46th Annual Hawaii International Conference on System Sciences, HICSS 2013 (pp. 4344-4353). [6480369] (Proceedings of the Annual Hawaii International Conference on System Sciences). https://doi.org/10.1109/HICSS.2013.224