Extended requesting

Interaction and collaboration in the production and specification of requests

Research output: Contribution to journalArticle

24 Citations (Scopus)

Abstract

This paper examines one of the main parts of an adjacency pair sequence, the first pair part. In conversation analysis, first pair parts have normally been described as actions occurring in a single turn or single turn constructional unit. The aim of this paper is to describe the nature of first pair part actions that are built over the course of a set of sequences. Using data from an airline service context, the analysis shows that requests are composed of several components and get constructed and completed piece by piece as those components are specified over a number of sequences. This type of request can thus be termed 'extended'. In and through the sequences that are used to realize extended requests, the nature and content of a request are the object of collaborative interactional work. The party who 'directs' this collaboration is the object of negotiation across the requesting sequences.

Original languageEnglish
Pages (from-to)1248-1271
Number of pages24
JournalJournal of Pragmatics
Volume41
Issue number6
DOIs
Publication statusPublished - 2009 Jun 1

Fingerprint

Specifications
conversation analysis
interaction
Interaction

All Science Journal Classification (ASJC) codes

  • Language and Linguistics
  • Linguistics and Language
  • Artificial Intelligence

Cite this

@article{49c0970f56f14bd0990195478510545e,
title = "Extended requesting: Interaction and collaboration in the production and specification of requests",
abstract = "This paper examines one of the main parts of an adjacency pair sequence, the first pair part. In conversation analysis, first pair parts have normally been described as actions occurring in a single turn or single turn constructional unit. The aim of this paper is to describe the nature of first pair part actions that are built over the course of a set of sequences. Using data from an airline service context, the analysis shows that requests are composed of several components and get constructed and completed piece by piece as those components are specified over a number of sequences. This type of request can thus be termed 'extended'. In and through the sequences that are used to realize extended requests, the nature and content of a request are the object of collaborative interactional work. The party who 'directs' this collaboration is the object of negotiation across the requesting sequences.",
author = "Seung-Hee Lee",
year = "2009",
month = "6",
day = "1",
doi = "10.1016/j.pragma.2008.09.013",
language = "English",
volume = "41",
pages = "1248--1271",
journal = "Journal of Pragmatics",
issn = "0378-2166",
publisher = "Elsevier",
number = "6",

}

Extended requesting : Interaction and collaboration in the production and specification of requests. / Lee, Seung-Hee.

In: Journal of Pragmatics, Vol. 41, No. 6, 01.06.2009, p. 1248-1271.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Extended requesting

T2 - Interaction and collaboration in the production and specification of requests

AU - Lee, Seung-Hee

PY - 2009/6/1

Y1 - 2009/6/1

N2 - This paper examines one of the main parts of an adjacency pair sequence, the first pair part. In conversation analysis, first pair parts have normally been described as actions occurring in a single turn or single turn constructional unit. The aim of this paper is to describe the nature of first pair part actions that are built over the course of a set of sequences. Using data from an airline service context, the analysis shows that requests are composed of several components and get constructed and completed piece by piece as those components are specified over a number of sequences. This type of request can thus be termed 'extended'. In and through the sequences that are used to realize extended requests, the nature and content of a request are the object of collaborative interactional work. The party who 'directs' this collaboration is the object of negotiation across the requesting sequences.

AB - This paper examines one of the main parts of an adjacency pair sequence, the first pair part. In conversation analysis, first pair parts have normally been described as actions occurring in a single turn or single turn constructional unit. The aim of this paper is to describe the nature of first pair part actions that are built over the course of a set of sequences. Using data from an airline service context, the analysis shows that requests are composed of several components and get constructed and completed piece by piece as those components are specified over a number of sequences. This type of request can thus be termed 'extended'. In and through the sequences that are used to realize extended requests, the nature and content of a request are the object of collaborative interactional work. The party who 'directs' this collaboration is the object of negotiation across the requesting sequences.

UR - http://www.scopus.com/inward/record.url?scp=64149107017&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=64149107017&partnerID=8YFLogxK

U2 - 10.1016/j.pragma.2008.09.013

DO - 10.1016/j.pragma.2008.09.013

M3 - Article

VL - 41

SP - 1248

EP - 1271

JO - Journal of Pragmatics

JF - Journal of Pragmatics

SN - 0378-2166

IS - 6

ER -