Hospital staff and patient recognition toward opening of medical services market, and factors in selecting a foreign hospital

Hyang Jin Ryu, Euncheol Park, Tae Yong Sohn, Seung Hum Yu

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

Purpose: The objectives of this study are to compare the hospital employees' and patients' recognition and attitudes toward the opening of the medical services market, to analyze the differences between hospital employees and patients on the factors in selecting a foreign hospital. Materials and Methods: This study collected and analyzed data using systematic questionnaires that were self-administered by employees and outpatients to compare their recognition of the opening of the medical services market and the factors involved in selecting a foreign hospital. Results: Employees exhibited a higher level of recognition than the patients. Reasons for agreement were to ensure the right of selection for both the employees and patients. Reasons for disagreement, however, were split between the two groups: degraded public characteristics of medical services, for employees; and expensive medical fees, for patients. The most urgent task to prepare for the opening of the medical services market is the improvement of the diagnosis and treatment technologies for employees, and improvement of the services provided by hospital staff for patients. Conclusion: Korean hospitals shall need to improve their diagnosis and treatment technologies and provide medical services of high quality in order to compete with foreign hospitals.

Original languageEnglish
Pages (from-to)184-191
Number of pages8
JournalYonsei medical journal
Volume48
Issue number2
DOIs
Publication statusPublished - 2007 Apr 1

Fingerprint

Medical Fees
Technology
Outpatients
Therapeutics
Surveys and Questionnaires

All Science Journal Classification (ASJC) codes

  • Medicine(all)

Cite this

@article{df88ea4160244b27be65336b2d415061,
title = "Hospital staff and patient recognition toward opening of medical services market, and factors in selecting a foreign hospital",
abstract = "Purpose: The objectives of this study are to compare the hospital employees' and patients' recognition and attitudes toward the opening of the medical services market, to analyze the differences between hospital employees and patients on the factors in selecting a foreign hospital. Materials and Methods: This study collected and analyzed data using systematic questionnaires that were self-administered by employees and outpatients to compare their recognition of the opening of the medical services market and the factors involved in selecting a foreign hospital. Results: Employees exhibited a higher level of recognition than the patients. Reasons for agreement were to ensure the right of selection for both the employees and patients. Reasons for disagreement, however, were split between the two groups: degraded public characteristics of medical services, for employees; and expensive medical fees, for patients. The most urgent task to prepare for the opening of the medical services market is the improvement of the diagnosis and treatment technologies for employees, and improvement of the services provided by hospital staff for patients. Conclusion: Korean hospitals shall need to improve their diagnosis and treatment technologies and provide medical services of high quality in order to compete with foreign hospitals.",
author = "Ryu, {Hyang Jin} and Euncheol Park and Sohn, {Tae Yong} and Yu, {Seung Hum}",
year = "2007",
month = "4",
day = "1",
doi = "10.3349/ymj.2007.48.2.184",
language = "English",
volume = "48",
pages = "184--191",
journal = "Yonsei Medical Journal",
issn = "0513-5796",
publisher = "Yonsei University College of Medicine",
number = "2",

}

Hospital staff and patient recognition toward opening of medical services market, and factors in selecting a foreign hospital. / Ryu, Hyang Jin; Park, Euncheol; Sohn, Tae Yong; Yu, Seung Hum.

In: Yonsei medical journal, Vol. 48, No. 2, 01.04.2007, p. 184-191.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Hospital staff and patient recognition toward opening of medical services market, and factors in selecting a foreign hospital

AU - Ryu, Hyang Jin

AU - Park, Euncheol

AU - Sohn, Tae Yong

AU - Yu, Seung Hum

PY - 2007/4/1

Y1 - 2007/4/1

N2 - Purpose: The objectives of this study are to compare the hospital employees' and patients' recognition and attitudes toward the opening of the medical services market, to analyze the differences between hospital employees and patients on the factors in selecting a foreign hospital. Materials and Methods: This study collected and analyzed data using systematic questionnaires that were self-administered by employees and outpatients to compare their recognition of the opening of the medical services market and the factors involved in selecting a foreign hospital. Results: Employees exhibited a higher level of recognition than the patients. Reasons for agreement were to ensure the right of selection for both the employees and patients. Reasons for disagreement, however, were split between the two groups: degraded public characteristics of medical services, for employees; and expensive medical fees, for patients. The most urgent task to prepare for the opening of the medical services market is the improvement of the diagnosis and treatment technologies for employees, and improvement of the services provided by hospital staff for patients. Conclusion: Korean hospitals shall need to improve their diagnosis and treatment technologies and provide medical services of high quality in order to compete with foreign hospitals.

AB - Purpose: The objectives of this study are to compare the hospital employees' and patients' recognition and attitudes toward the opening of the medical services market, to analyze the differences between hospital employees and patients on the factors in selecting a foreign hospital. Materials and Methods: This study collected and analyzed data using systematic questionnaires that were self-administered by employees and outpatients to compare their recognition of the opening of the medical services market and the factors involved in selecting a foreign hospital. Results: Employees exhibited a higher level of recognition than the patients. Reasons for agreement were to ensure the right of selection for both the employees and patients. Reasons for disagreement, however, were split between the two groups: degraded public characteristics of medical services, for employees; and expensive medical fees, for patients. The most urgent task to prepare for the opening of the medical services market is the improvement of the diagnosis and treatment technologies for employees, and improvement of the services provided by hospital staff for patients. Conclusion: Korean hospitals shall need to improve their diagnosis and treatment technologies and provide medical services of high quality in order to compete with foreign hospitals.

UR - http://www.scopus.com/inward/record.url?scp=34248161480&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=34248161480&partnerID=8YFLogxK

U2 - 10.3349/ymj.2007.48.2.184

DO - 10.3349/ymj.2007.48.2.184

M3 - Article

VL - 48

SP - 184

EP - 191

JO - Yonsei Medical Journal

JF - Yonsei Medical Journal

SN - 0513-5796

IS - 2

ER -