Impact of competing accountability requirements on perceived work performance

Seok Eun Kim, Jung Wook Lee

Research output: Contribution to journalArticlepeer-review

15 Citations (Scopus)

Abstract

A number of qualitative studies have found that failure to accomplish missions can be attributed to competing accountability requirements. This article presents empirical evidence concerning the impact of competing accountability requirements on employees' perceived work performance. Specifically, this article has two objectives: (a) to identify different types of accountability requirements with quantitative data and (b) to determine to what extent the competing pressures of accountability affect individual employees' perceived work performance. The authors find that accountability is indeed a complex and multidimensional construct-compliance, professional, and political accountability-that imposes competing pressures on employees' perceptions of their work performance, which can reduce the probability of actual mission accomplishment in an agency.

Original languageEnglish
Pages (from-to)100-118
Number of pages19
JournalAmerican Review of Public Administration
Volume40
Issue number1
DOIs
Publication statusPublished - 2010 Jan

Bibliographical note

Copyright:
Copyright 2009 Elsevier B.V., All rights reserved.

All Science Journal Classification (ASJC) codes

  • Sociology and Political Science
  • Public Administration
  • Marketing

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