Abstract
As on-line information services have become widespread in the Web nowadays, conversational agents appear as an effective and familiar user interface. Since conversational agents analyze the user's query based on a static process, it cannot manage complex expressions. In this paper, we propose semantic Bayesian networks that infer the user's intention based on Bayesian networks and their semantic information representing the relationship among nodes. Since conversation often contains ambiguous expressions, managing the context or the uncertainty should be necessary to support flexible conversational agents. The proposed method drives the mixed-initiative interaction (MII) that prompts for missing concepts and clarifies for spurious concepts to understand the user's intention correctly. Actually implementing a Web information guide with the proposed method, we have confirmed the usefulness of the proposed method.
| Original language | English |
|---|---|
| Title of host publication | Proceedings - International Conference on Next Generation Web Services Practices, NWeSP 2005 |
| Pages | 313-318 |
| Number of pages | 6 |
| DOIs | |
| Publication status | Published - 2005 Dec 1 |
| Event | International Conference on Next Generation Web Services Practices, NWeSP 2005 - Seoul, Korea, Republic of Duration: 2005 Aug 22 → 2005 Aug 26 |
Publication series
| Name | Proceedings - International Conference on Next Generation Web Services Practices, NWeSP 2005 |
|---|---|
| Volume | 2005 |
Other
| Other | International Conference on Next Generation Web Services Practices, NWeSP 2005 |
|---|---|
| Country | Korea, Republic of |
| City | Seoul |
| Period | 05/8/22 → 05/8/26 |
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All Science Journal Classification (ASJC) codes
- Engineering(all)
Cite this
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Intelligent Web interface using flexible conversational agent with semantic bayesian networks. / Kim, Kyoung Min; Hong, Jin Hyuk; Cho, Sung Bae.
Proceedings - International Conference on Next Generation Web Services Practices, NWeSP 2005. 2005. p. 313-318 1592446 (Proceedings - International Conference on Next Generation Web Services Practices, NWeSP 2005; Vol. 2005).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - Intelligent Web interface using flexible conversational agent with semantic bayesian networks
AU - Kim, Kyoung Min
AU - Hong, Jin Hyuk
AU - Cho, Sung Bae
PY - 2005/12/1
Y1 - 2005/12/1
N2 - As on-line information services have become widespread in the Web nowadays, conversational agents appear as an effective and familiar user interface. Since conversational agents analyze the user's query based on a static process, it cannot manage complex expressions. In this paper, we propose semantic Bayesian networks that infer the user's intention based on Bayesian networks and their semantic information representing the relationship among nodes. Since conversation often contains ambiguous expressions, managing the context or the uncertainty should be necessary to support flexible conversational agents. The proposed method drives the mixed-initiative interaction (MII) that prompts for missing concepts and clarifies for spurious concepts to understand the user's intention correctly. Actually implementing a Web information guide with the proposed method, we have confirmed the usefulness of the proposed method.
AB - As on-line information services have become widespread in the Web nowadays, conversational agents appear as an effective and familiar user interface. Since conversational agents analyze the user's query based on a static process, it cannot manage complex expressions. In this paper, we propose semantic Bayesian networks that infer the user's intention based on Bayesian networks and their semantic information representing the relationship among nodes. Since conversation often contains ambiguous expressions, managing the context or the uncertainty should be necessary to support flexible conversational agents. The proposed method drives the mixed-initiative interaction (MII) that prompts for missing concepts and clarifies for spurious concepts to understand the user's intention correctly. Actually implementing a Web information guide with the proposed method, we have confirmed the usefulness of the proposed method.
UR - http://www.scopus.com/inward/record.url?scp=33847125795&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=33847125795&partnerID=8YFLogxK
U2 - 10.1109/NWESP.2005.51
DO - 10.1109/NWESP.2005.51
M3 - Conference contribution
AN - SCOPUS:33847125795
SN - 0769524524
SN - 9780769524528
T3 - Proceedings - International Conference on Next Generation Web Services Practices, NWeSP 2005
SP - 313
EP - 318
BT - Proceedings - International Conference on Next Generation Web Services Practices, NWeSP 2005
ER -