Abstract
This research investigates how levels of citizen trust in government and compliance are affected by citizens' use of the Internet. Starting from the premise that information is a key determinant of public opinion and citizen behavior, this research explores the extent to which the time that citizens spend on the Internet affects their trust in government and compliance with government policies, compared with the influence of the traditional, offline, mass media modalities, such as newspapers. In addition, we also assess the impact of citizens' use of e-government on levels of trust in government and compliance. The results of the analyses suggest that the more time individuals spend on the Internet, the lower their degree of trust in government and lower level of citizen compliance. However, our results also suggest that such negative effects of the Internet can be moderated through citizens' increased use of e-government.
| Original language | English |
|---|---|
| Pages (from-to) | 741-763 |
| Number of pages | 23 |
| Journal | Journal of Public Administration Research and Theory |
| Volume | 24 |
| Issue number | 3 |
| DOIs | |
| Publication status | Published - 2014 Jul |
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All Science Journal Classification (ASJC) codes
- Sociology and Political Science
- Public Administration
- Marketing
Cite this
}
Internet, trust in government, and citizen compliance. / Im, Tobin; Cho, Wonhyuk; Porumbescu, Greg; Park, Jungho.
In: Journal of Public Administration Research and Theory, Vol. 24, No. 3, 07.2014, p. 741-763.Research output: Contribution to journal › Article
TY - JOUR
T1 - Internet, trust in government, and citizen compliance
AU - Im, Tobin
AU - Cho, Wonhyuk
AU - Porumbescu, Greg
AU - Park, Jungho
PY - 2014/7
Y1 - 2014/7
N2 - This research investigates how levels of citizen trust in government and compliance are affected by citizens' use of the Internet. Starting from the premise that information is a key determinant of public opinion and citizen behavior, this research explores the extent to which the time that citizens spend on the Internet affects their trust in government and compliance with government policies, compared with the influence of the traditional, offline, mass media modalities, such as newspapers. In addition, we also assess the impact of citizens' use of e-government on levels of trust in government and compliance. The results of the analyses suggest that the more time individuals spend on the Internet, the lower their degree of trust in government and lower level of citizen compliance. However, our results also suggest that such negative effects of the Internet can be moderated through citizens' increased use of e-government.
AB - This research investigates how levels of citizen trust in government and compliance are affected by citizens' use of the Internet. Starting from the premise that information is a key determinant of public opinion and citizen behavior, this research explores the extent to which the time that citizens spend on the Internet affects their trust in government and compliance with government policies, compared with the influence of the traditional, offline, mass media modalities, such as newspapers. In addition, we also assess the impact of citizens' use of e-government on levels of trust in government and compliance. The results of the analyses suggest that the more time individuals spend on the Internet, the lower their degree of trust in government and lower level of citizen compliance. However, our results also suggest that such negative effects of the Internet can be moderated through citizens' increased use of e-government.
UR - http://www.scopus.com/inward/record.url?scp=84903943263&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84903943263&partnerID=8YFLogxK
U2 - 10.1093/jopart/mus037
DO - 10.1093/jopart/mus037
M3 - Article
AN - SCOPUS:84903943263
VL - 24
SP - 741
EP - 763
JO - Journal of Public Administration Research and Theory
JF - Journal of Public Administration Research and Theory
SN - 1053-1858
IS - 3
ER -