Abstract
Information systems development (ISD) is typically a knowledge-intensive activity demanding coordinated application of business and information technology (IT) professionals' expertise. However, knowledge sharing between these groups can be challenging, as their backgrounds and expertise domains differ. The problem is even more pronounced for ISD teams involving external IT consultants, where the gap between business and IT professionals is further widened by organizational boundaries. This study proposes that perceived social (goal, task, and reward) interdependencies can influence the extent of knowledge sharing between the subgroups of business professionals and external IT consultants during ISD. Results from a survey of consultant-and-client matched pairs in ongoing ISD project teams indicate that perceived goal, task, and reward interdependencies are significantly related to knowledge sharing, which is, in turn, related to ISD project phase performance. Knowledge sharing fully mediates the relationships between the interdependencies and ISD project phase performance. Perceived goal interdependence is also related to perceived task interdependence. These findings augment existing theoretical understanding of knowledge sharing in ISD. They also provide directions for the development of interventions for enhancing knowledge sharing and performance in ISD.
| Original language | English |
|---|---|
| Pages (from-to) | 550-575 |
| Number of pages | 26 |
| Journal | Journal of the Association of Information Systems |
| Volume | 11 |
| Issue number | 10 |
| Publication status | Published - 2010 Jan 1 |
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All Science Journal Classification (ASJC) codes
- Information Systems
- Computer Science Applications
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Knowledge sharing in information systems development : A social interdependence perspective. / Pee, Loo Geok; Kankanhalli, Atreyi; Kim, Hee Woong.
In: Journal of the Association of Information Systems, Vol. 11, No. 10, 01.01.2010, p. 550-575.Research output: Contribution to journal › Article
TY - JOUR
T1 - Knowledge sharing in information systems development
T2 - A social interdependence perspective
AU - Pee, Loo Geok
AU - Kankanhalli, Atreyi
AU - Kim, Hee Woong
PY - 2010/1/1
Y1 - 2010/1/1
N2 - Information systems development (ISD) is typically a knowledge-intensive activity demanding coordinated application of business and information technology (IT) professionals' expertise. However, knowledge sharing between these groups can be challenging, as their backgrounds and expertise domains differ. The problem is even more pronounced for ISD teams involving external IT consultants, where the gap between business and IT professionals is further widened by organizational boundaries. This study proposes that perceived social (goal, task, and reward) interdependencies can influence the extent of knowledge sharing between the subgroups of business professionals and external IT consultants during ISD. Results from a survey of consultant-and-client matched pairs in ongoing ISD project teams indicate that perceived goal, task, and reward interdependencies are significantly related to knowledge sharing, which is, in turn, related to ISD project phase performance. Knowledge sharing fully mediates the relationships between the interdependencies and ISD project phase performance. Perceived goal interdependence is also related to perceived task interdependence. These findings augment existing theoretical understanding of knowledge sharing in ISD. They also provide directions for the development of interventions for enhancing knowledge sharing and performance in ISD.
AB - Information systems development (ISD) is typically a knowledge-intensive activity demanding coordinated application of business and information technology (IT) professionals' expertise. However, knowledge sharing between these groups can be challenging, as their backgrounds and expertise domains differ. The problem is even more pronounced for ISD teams involving external IT consultants, where the gap between business and IT professionals is further widened by organizational boundaries. This study proposes that perceived social (goal, task, and reward) interdependencies can influence the extent of knowledge sharing between the subgroups of business professionals and external IT consultants during ISD. Results from a survey of consultant-and-client matched pairs in ongoing ISD project teams indicate that perceived goal, task, and reward interdependencies are significantly related to knowledge sharing, which is, in turn, related to ISD project phase performance. Knowledge sharing fully mediates the relationships between the interdependencies and ISD project phase performance. Perceived goal interdependence is also related to perceived task interdependence. These findings augment existing theoretical understanding of knowledge sharing in ISD. They also provide directions for the development of interventions for enhancing knowledge sharing and performance in ISD.
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M3 - Article
AN - SCOPUS:78650378406
VL - 11
SP - 550
EP - 575
JO - Journal of the Association of Information Systems
JF - Journal of the Association of Information Systems
SN - 1536-9323
IS - 10
ER -