Effective use of information technology (IT) is considered a major determinant of economic growth, competitive advantage, productivity, and even personal competency. End-user computing (EUC) skills influence how well this IT is used by the individuals within organizations. This article reports on the development of an instrument for measuring perceived end-user computing skills. Using a survey of 282 respondents, we conducted a factor analysis and propose a 12-item instrument that measures end-user computing knowledge and ability. Reliability and validity of the instrument is presented. The instrument's theoretical and practical applications are discussed.
All Science Journal Classification (ASJC) codes
- Management Information Systems
- Information Systems
- Information Systems and Management