Measures of perceived end-user computing skills

Gholamreza Torkzadeh, Jungwoo Lee

Research output: Contribution to journalArticlepeer-review

82 Citations (Scopus)


Effective use of information technology (IT) is considered a major determinant of economic growth, competitive advantage, productivity, and even personal competency. End-user computing (EUC) skills influence how well this IT is used by the individuals within organizations. This article reports on the development of an instrument for measuring perceived end-user computing skills. Using a survey of 282 respondents, we conducted a factor analysis and propose a 12-item instrument that measures end-user computing knowledge and ability. Reliability and validity of the instrument is presented. The instrument's theoretical and practical applications are discussed.

Original languageEnglish
Pages (from-to)607-615
Number of pages9
JournalInformation and Management
Issue number7
Publication statusPublished - 2003 Aug

All Science Journal Classification (ASJC) codes

  • Management Information Systems
  • Information Systems
  • Information Systems and Management


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