Abstract
Effective use of information technology (IT) is considered a major determinant of economic growth, competitive advantage, productivity, and even personal competency. End-user computing (EUC) skills influence how well this IT is used by the individuals within organizations. This article reports on the development of an instrument for measuring perceived end-user computing skills. Using a survey of 282 respondents, we conducted a factor analysis and propose a 12-item instrument that measures end-user computing knowledge and ability. Reliability and validity of the instrument is presented. The instrument's theoretical and practical applications are discussed.
| Original language | English |
|---|---|
| Pages (from-to) | 607-615 |
| Number of pages | 9 |
| Journal | Information and Management |
| Volume | 40 |
| Issue number | 7 |
| DOIs | |
| Publication status | Published - 2003 Aug 1 |
All Science Journal Classification (ASJC) codes
- Management Information Systems
- Information Systems
- Information Systems and Management
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Cite this
Torkzadeh, G., & Lee, J. (2003). Measures of perceived end-user computing skills. Information and Management, 40(7), 607-615. https://doi.org/10.1016/S0378-7206(02)00090-3