Motivation and knowledge sharing: a meta-analysis of main and moderating effects

Tuyet Mai Nguyen, Tuan Phong Nham, Fabian Jintae Froese, Ashish Malik

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

Purpose: The purpose of this study is to investigate the effects of intrinsic and extrinsic motivation on knowledge sharing and the moderating effects of individual demographics, organizational context and cultural context in that relationship. Design/methodology/approach: This study conducted a meta-analysis of 44 studies involving 14,023 participants to examine the direct and moderating effects of motivation on knowledge sharing. Findings: Results revealed that both extrinsic and intrinsic motivational factors were associated with higher levels of knowledge sharing, while the effect was stronger for intrinsic motivation. Moreover, results revealed that substantial variance was explained by moderating variables. Further investigation revealed that individual characteristics (age, gender), organizational context (organizational setting vs. open system, IT infrastructure) and cultural context (collectivism, uncertainty avoidance, performance orientation, power distance) moderated the motivation and knowledge sharing relationship. Research limitations/implications: As a meta-analysis, this study is confined to variables that have been frequently analyzed in prior research. Future research could further increase our understanding of different types of knowledge sharing and various boundary conditions. Practical implications: Organizations should provide customized incentive systems to specific target groups to align motivation and knowledge sharing. Multinational organizations may consider different motivation schemes across countries to better suit cultural differences. Originality/value: Despite a growing number of studies highlighting the important role of motivation in predicting knowledge sharing, the evidence is mixed. Based on a meta-analysis, this study identified true relationships and identified moderating effects that help explain prior mixed results.

Original languageEnglish
Pages (from-to)998-1016
Number of pages19
JournalJournal of Knowledge Management
Volume23
Issue number5
DOIs
Publication statusPublished - 2019 Jun 10

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Open systems
Knowledge sharing
Moderating effect
Meta-analysis
Boundary conditions
Intrinsic motivation
Organizational context
Cultural context
Power distance
Incentive systems
Design methodology
Intrinsic
Moderating variables
Cultural differences
Motivational factors
Individual characteristics
Demographics
Uncertainty avoidance
Extrinsic motivation
Multinational organizations

All Science Journal Classification (ASJC) codes

  • Strategy and Management
  • Management of Technology and Innovation

Cite this

Nguyen, Tuyet Mai ; Nham, Tuan Phong ; Froese, Fabian Jintae ; Malik, Ashish. / Motivation and knowledge sharing : a meta-analysis of main and moderating effects. In: Journal of Knowledge Management. 2019 ; Vol. 23, No. 5. pp. 998-1016.
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Motivation and knowledge sharing : a meta-analysis of main and moderating effects. / Nguyen, Tuyet Mai; Nham, Tuan Phong; Froese, Fabian Jintae; Malik, Ashish.

In: Journal of Knowledge Management, Vol. 23, No. 5, 10.06.2019, p. 998-1016.

Research output: Contribution to journalArticle

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