Online comments: The nature of comments on health journalism

Na Yeon Lee, Kathleen McElroy

Research output: Contribution to journalArticlepeer-review

7 Citations (Scopus)

Abstract

The purpose of this study is to examine whether and to what extent online comments posted to health news provide a place for constructive feedback to journalists as well as positive information to other readers. To that end, this study examined the deliberative characteristics of online health news comments by conducting a content analysis of 652 comments posted to 87 articles from three main news organizations. Findings show that more than 84 percent of reader comments included opinions that were positive, and about 20 percent included facts and personal experiences. The results suggest that readers' online comments to online health news may encourage deliberative discourse in terms of offering journalists instant feedback for a better understanding of readers' perspectives and providing constructive information to other readers.

Original languageEnglish
Pages (from-to)282-287
Number of pages6
JournalComputers in Human Behavior
Volume92
DOIs
Publication statusPublished - 2019 Mar

Bibliographical note

Funding Information:
This work was supported by the SungShin Women's University Research Grant of 2019.

Publisher Copyright:
© 2018 Elsevier Ltd

All Science Journal Classification (ASJC) codes

  • Arts and Humanities (miscellaneous)
  • Human-Computer Interaction
  • Psychology(all)

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