Private Self-Awareness and Aggression in Computer-Mediated Communication: Abusive User Comments on Online News Articles

Seohee Sohn, Ho Chung Chung, Namkee Park

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

Although there have been previous studies in social psychology on the association between self-awareness and aggression, none has investigated the relationship in computer-mediated communication (CMC). The present study aims to replicate the findings in the context of CMC, by replacing the traditional mirror manipulation of private self-awareness with a real-time video image of oneself, and by measuring the intention of verbal aggression in abusive user comments on online news articles. As predicted, two experiments (N = 163) found that participants were less likely to agree with abusive comments and intend to write such comments when private self-awareness is induced. The effects of device size, self-monitoring, and social norm were also examined. In addition to extending theories of self-awareness to the context of CMC, the study offers a novel approach to addressing incivility on the Internet.

Original languageEnglish
Pages (from-to)1160-1169
Number of pages10
JournalInternational Journal of Human-Computer Interaction
Volume35
Issue number13
DOIs
Publication statusPublished - 2019 Aug 9

All Science Journal Classification (ASJC) codes

  • Human Factors and Ergonomics
  • Human-Computer Interaction
  • Computer Science Applications

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