Social VR as the New Normal? Understanding User Interactions for the Business Arena

Chiwon Lee, Hyunjong Joo, Soojin Jun

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Due to the COVID-19 pandemic, online meetings have become the new normal amongst business professionals. The usage of video conferencing services such as Zoom has skyrocketed, and the usage of Social Virtual Reality (VR) services have also been taken under consideration to be the new normal as it enables users to have a spatial online presence; nonetheless, the usage of Social VR has been considerably lower compared to video conferencing services. The purpose of this study is to investigate the user interactions of business professionals regarding the web-based Social VR platform, Mozilla Hubs, and suggest alterations regarding the user experience in order to understand why the usage of Social VR is low amongst business professionals and to promote the usage of the platform that could resolve the issue having a lack of spatial presence in the online arena.

Original languageEnglish
Title of host publicationExtended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems, CHI EA 2021
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450380959
DOIs
Publication statusPublished - 2021 May 8
Event2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths, CHI EA 2021 - Virtual, Online, Japan
Duration: 2021 May 82021 May 13

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths, CHI EA 2021
Country/TerritoryJapan
CityVirtual, Online
Period21/5/821/5/13

Bibliographical note

Publisher Copyright:
© 2021 ACM.

All Science Journal Classification (ASJC) codes

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software

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