The chief information officer

A study of managerial roles

Varun Grover, Seung Ryul Jeong, William J. Kettinger, Choong C. Lee

Research output: Contribution to journalArticle

117 Citations (Scopus)

Abstract

This study investigates the managerial roles of the chief information officer (CIO) based on Mintzberg's classic managerial role model. Our findings indicate that CIOs differ from manufacturing and sales executives in the relative importance they place on managerial roles. This difference does not exist between CIOs and finance executives or between CIOs and information systems (IS) middle managers. As IS management matures, the spokesman and liaison role of the CIO becomes more important. Surprisingly, as IS matures, the strategic responsibilities entitled in the monitor and entrepreneur roles of the CIO do not become more important. However, it was found that the more centralized the IS resource, the greater the CIO's role in acting as a spokesman, environmental monitor, and resource allocator. The results of this study have implications for management development, training, and the career planning of IS management.

Original languageEnglish
Pages (from-to)107-130
Number of pages24
JournalJournal of Management Information Systems
Volume10
Issue number2
DOIs
Publication statusPublished - 1993 Jan 1

Fingerprint

Information systems
Finance
Sales
Managers
Managerial roles
Chief information officer
Planning
Information systems management
Resources
Career planning
Role model
Middle managers
Relative importance
Management development
Entrepreneurs
Manufacturing
Responsibility

All Science Journal Classification (ASJC) codes

  • Management Information Systems
  • Computer Science Applications
  • Management Science and Operations Research
  • Information Systems and Management

Cite this

Grover, Varun ; Jeong, Seung Ryul ; Kettinger, William J. ; Lee, Choong C. / The chief information officer : A study of managerial roles. In: Journal of Management Information Systems. 1993 ; Vol. 10, No. 2. pp. 107-130.
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The chief information officer : A study of managerial roles. / Grover, Varun; Jeong, Seung Ryul; Kettinger, William J.; Lee, Choong C.

In: Journal of Management Information Systems, Vol. 10, No. 2, 01.01.1993, p. 107-130.

Research output: Contribution to journalArticle

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