This study aims to develop a user satisfaction evaluation model focused on the evaluation phase in the VE Job Plan. First, we analyzed users' requirements based on various domestic cases such as marketing theories and existing VE reports in order to select user satisfaction evaluation items. Finally, we established the hierarchical classification system of the evaluation items through factor analysis. Also, we measured the relative importance and order of preference using the Fuzzy Analytic Hierarchy Process (AHP) to measure the preference of the decision-maker through the confidence interval instead of the existing AHP and matrix evaluation method in the decision-making phase. Further, to verify the effectiveness of Fuzzy AHP, we measured the relative importance through the matrix evaluation table and AHP and compared and analyzed it according to the order of preference.