Abstract
This research aims at determining psychological elements that influence team coordination between a captain and a first officer in a commercial airline cockpit. It also examines how these elements interact between one another in different cultural settings. We propose that mutual inclusiveness of differential status enhances psychological safety and engagement in safety improvement efforts. Survey results based on 254 airline pilots suggest that status (captain, first officer) and mutual inclusiveness (openness between team members) influence psychological safety and mutual inclusiveness moderates the relationship between status and psychological safety. The results also suggest that psychological safety is positively associated with engagement in safety improvement efforts and also mediates the relationship between mutual inclusiveness and improvement efforts. This research provides insights into antecedents of fostering safety improvement efforts in airline crew teams in which cultural differences and professional hierarchy exist.
| Original language | English |
|---|---|
| Title of host publication | 52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008 |
| Pages | 1421-1424 |
| Number of pages | 4 |
| Publication status | Published - 2008 Dec 1 |
| Event | 52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008 - New York, NY, United States Duration: 2008 Sep 22 → 2008 Sep 26 |
Publication series
| Name | Proceedings of the Human Factors and Ergonomics Society |
|---|---|
| Volume | 2 |
| ISSN (Print) | 1071-1813 |
Other
| Other | 52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008 |
|---|---|
| Country | United States |
| City | New York, NY |
| Period | 08/9/22 → 08/9/26 |
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All Science Journal Classification (ASJC) codes
- Human Factors and Ergonomics
Cite this
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The effects of mutual inclusiveness between captains and first officers on psychological safety and engagement in flight safety. / Chang, Su Wong; Lee, Kyung Soo; Ham, Seong Soo; Lee, Sun Ah; Hahn, Tae Kyung; Sohn, Young Woo.
52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008. 2008. p. 1421-1424 (Proceedings of the Human Factors and Ergonomics Society; Vol. 2).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - The effects of mutual inclusiveness between captains and first officers on psychological safety and engagement in flight safety
AU - Chang, Su Wong
AU - Lee, Kyung Soo
AU - Ham, Seong Soo
AU - Lee, Sun Ah
AU - Hahn, Tae Kyung
AU - Sohn, Young Woo
PY - 2008/12/1
Y1 - 2008/12/1
N2 - This research aims at determining psychological elements that influence team coordination between a captain and a first officer in a commercial airline cockpit. It also examines how these elements interact between one another in different cultural settings. We propose that mutual inclusiveness of differential status enhances psychological safety and engagement in safety improvement efforts. Survey results based on 254 airline pilots suggest that status (captain, first officer) and mutual inclusiveness (openness between team members) influence psychological safety and mutual inclusiveness moderates the relationship between status and psychological safety. The results also suggest that psychological safety is positively associated with engagement in safety improvement efforts and also mediates the relationship between mutual inclusiveness and improvement efforts. This research provides insights into antecedents of fostering safety improvement efforts in airline crew teams in which cultural differences and professional hierarchy exist.
AB - This research aims at determining psychological elements that influence team coordination between a captain and a first officer in a commercial airline cockpit. It also examines how these elements interact between one another in different cultural settings. We propose that mutual inclusiveness of differential status enhances psychological safety and engagement in safety improvement efforts. Survey results based on 254 airline pilots suggest that status (captain, first officer) and mutual inclusiveness (openness between team members) influence psychological safety and mutual inclusiveness moderates the relationship between status and psychological safety. The results also suggest that psychological safety is positively associated with engagement in safety improvement efforts and also mediates the relationship between mutual inclusiveness and improvement efforts. This research provides insights into antecedents of fostering safety improvement efforts in airline crew teams in which cultural differences and professional hierarchy exist.
UR - http://www.scopus.com/inward/record.url?scp=78049367514&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=78049367514&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:78049367514
SN - 9781605606859
T3 - Proceedings of the Human Factors and Ergonomics Society
SP - 1421
EP - 1424
BT - 52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008
ER -