The impact of teamwork on missed nursing care

Beatrice J. Kalisch, Kyung Hee Lee

Research output: Contribution to journalArticlepeer-review

118 Citations (Scopus)

Abstract

Previous studies have shown that missed nursing care is a significant problem in acute care hospitals. Other studies have demonstrated that teamwork is a critical element in assuring patient safety and quality of care. The purpose of this study was to determine if the level of nursing teamwork impacts the extent and nature of missed nursing care. A sample of 2 216 nursing staff members on 50 acute care patient care units in 4 hospitals completed the Nursing Teamwork Survey and the MISSCARE Survey. The response rate was 59.7%. Controlling for occupation of staff members (eg, RN/LPN, NA) and staff characteristics (eg, education, shift worked, experience, etc), teamwork alone accounted for about 11% of missed nursing care. The results of this study show that the level of nursing teamwork impacts the nature and extent of missed nursing care. The study results point to a need to invest in methods of enhancing teamwork in these settings.

Original languageEnglish
Pages (from-to)233-241
Number of pages9
JournalNursing Outlook
Volume58
Issue number5
DOIs
Publication statusPublished - 2010 Sep

Bibliographical note

Funding Information:
This project was funded by the Blue Cross Blue Shield Foundation and the Michigan Center for Health Intervention, University of Michigan School of Nursing, National Institutes of Health, National Institute of Nursing Research ( P30 NR009000 ).

All Science Journal Classification (ASJC) codes

  • Nursing(all)

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