Towards an effective framework for building smart cities: Lessons from Seoul and San Francisco

Jung Hoon Lee, Marguerite Gong Hancock, Mei Chih Hu

Research output: Contribution to journalArticle

286 Citations (Scopus)

Abstract

This study aims to shed light on the process of building an effective smart city by integrating various practical perspectives with a consideration of smart city characteristics taken from the literature. We developed a framework for conducting case studies examining how smart cities were being implemented in San Francisco and Seoul Metropolitan City. The study's empirical results suggest that effective, sustainable smart cities emerge as a result of dynamic processes in which public and private sector actors coordinate their activities and resources on an open innovation platform. The different yet complementary linkages formed by these actors must further be aligned with respect to their developmental stage and embedded cultural and social capabilities. Our findings point to eight 'stylized facts', based on both quantitative and qualitative empirical results that underlie the facilitation of an effective smart city. In elaborating these facts, the paper offers useful insights to managers seeking to improve the delivery of smart city developmental projects.

Original languageEnglish
Pages (from-to)80-99
Number of pages20
JournalTechnological Forecasting and Social Change
Volume89
DOIs
Publication statusPublished - 2014 Nov 1

All Science Journal Classification (ASJC) codes

  • Business and International Management
  • Applied Psychology
  • Management of Technology and Innovation

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