Trust and Dependence Model of Knowledge Sharing in Systems Development

Jun Gi Park, Jungwoo Lee

Research output: Contribution to conferencePaper

Abstract

Systems development consists of knowledge-intensive activities requiring collaboration between business professionals and technology experts. It is suggested in the social exchange theory that the knowledge sharing among team members of extremely different background involves building up trust and dependence. Trust and dependence are closely related but different antecedents leading members to share knowledge. In this study, a dual path model of trust and dependence on knowledge sharing is reconceptualized with antecedents and empirically validated in the context of systems development teams. Four antecedents are identified: expertise of team members, relationship exchange (benefit/investment), project complexity, and communication frequency. A questionnaire was developed and used to collect data from 270 project teams. PLS analysis of collected data largely confirms this dual path model of dependence and trust in systems development context. All four antecedents are also found to be strongly related to trust and dependence. Implications are discussed with further studies.

Original languageEnglish
Publication statusPublished - 2018 Jan 1
Event38th International Conference on Information Systems: Transforming Society with Digital Innovation, ICIS 2017 - Seoul, Korea, Republic of
Duration: 2017 Dec 102017 Dec 13

Conference

Conference38th International Conference on Information Systems: Transforming Society with Digital Innovation, ICIS 2017
CountryKorea, Republic of
CitySeoul
Period17/12/1017/12/13

All Science Journal Classification (ASJC) codes

  • Computer Science Applications
  • Information Systems

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  • Cite this

    Park, J. G., & Lee, J. (2018). Trust and Dependence Model of Knowledge Sharing in Systems Development. Paper presented at 38th International Conference on Information Systems: Transforming Society with Digital Innovation, ICIS 2017, Seoul, Korea, Republic of.