Trust and Dependence Model of Knowledge Sharing in Systems Development

Jun Gi Park; Jungwoo Lee

Trust and Dependence Model of Knowledge Sharing in Systems Development

Graduate School of Information

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Systems development consists of knowledge-intensive activities requiring collaboration between business professionals and technology experts. It is suggested in the social exchange theory that the knowledge sharing among team members of extremely different background involves building up trust and dependence. Trust and dependence are closely related but different antecedents leading members to share knowledge. In this study, a dual path model of trust and dependence on knowledge sharing is reconceptualized with antecedents and empirically validated in the context of systems development teams. Four antecedents are identified: expertise of team members, relationship exchange (benefit/investment), project complexity, and communication frequency. A questionnaire was developed and used to collect data from 270 project teams. PLS analysis of collected data largely confirms this dual path model of dependence and trust in systems development context. All four antecedents are also found to be strongly related to trust and dependence. Implications are discussed with further studies.

Original language	English
Title of host publication	ICIS 2017
Subtitle of host publication	Transforming Society with Digital Innovation
Publisher	Association for Information Systems
ISBN (Print)	9780996683159
Publication status	Published - 2018
Event	38th International Conference on Information Systems: Transforming Society with Digital Innovation, ICIS 2017 - Seoul, Korea, Republic of Duration: 2017 Dec 10 → 2017 Dec 13

Publication series

Name	ICIS 2017: Transforming Society with Digital Innovation

Conference

Conference	38th International Conference on Information Systems: Transforming Society with Digital Innovation, ICIS 2017
Country/Territory	Korea, Republic of
City	Seoul
Period	17/12/10 → 17/12/13

Bibliographical note

Funding Information:
This study is supported by the Ministry of Education of the Republic of Korea and the National Research Foundation of Korea (NRF-2015S1A5A2A03048360).

All Science Journal Classification (ASJC) codes

Computer Science Applications
Information Systems

Cite this

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title = "Trust and Dependence Model of Knowledge Sharing in Systems Development",

abstract = "Systems development consists of knowledge-intensive activities requiring collaboration between business professionals and technology experts. It is suggested in the social exchange theory that the knowledge sharing among team members of extremely different background involves building up trust and dependence. Trust and dependence are closely related but different antecedents leading members to share knowledge. In this study, a dual path model of trust and dependence on knowledge sharing is reconceptualized with antecedents and empirically validated in the context of systems development teams. Four antecedents are identified: expertise of team members, relationship exchange (benefit/investment), project complexity, and communication frequency. A questionnaire was developed and used to collect data from 270 project teams. PLS analysis of collected data largely confirms this dual path model of dependence and trust in systems development context. All four antecedents are also found to be strongly related to trust and dependence. Implications are discussed with further studies.",

author = "Park, {Jun Gi} and Jungwoo Lee",

note = "Funding Information: This study is supported by the Ministry of Education of the Republic of Korea and the National Research Foundation of Korea (NRF-2015S1A5A2A03048360).; 38th International Conference on Information Systems: Transforming Society with Digital Innovation, ICIS 2017 ; Conference date: 10-12-2017 Through 13-12-2017",

year = "2018",

language = "English",

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series = "ICIS 2017: Transforming Society with Digital Innovation",

publisher = "Association for Information Systems",

booktitle = "ICIS 2017",

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Park, JG & Lee, J 2018, Trust and Dependence Model of Knowledge Sharing in Systems Development. in ICIS 2017: Transforming Society with Digital Innovation. ICIS 2017: Transforming Society with Digital Innovation, Association for Information Systems, 38th International Conference on Information Systems: Transforming Society with Digital Innovation, ICIS 2017, Seoul, Korea, Republic of, 17/12/10.

TY - GEN

T1 - Trust and Dependence Model of Knowledge Sharing in Systems Development

AU - Park, Jun Gi

AU - Lee, Jungwoo

N1 - Funding Information: This study is supported by the Ministry of Education of the Republic of Korea and the National Research Foundation of Korea (NRF-2015S1A5A2A03048360).

PY - 2018

Y1 - 2018

N2 - Systems development consists of knowledge-intensive activities requiring collaboration between business professionals and technology experts. It is suggested in the social exchange theory that the knowledge sharing among team members of extremely different background involves building up trust and dependence. Trust and dependence are closely related but different antecedents leading members to share knowledge. In this study, a dual path model of trust and dependence on knowledge sharing is reconceptualized with antecedents and empirically validated in the context of systems development teams. Four antecedents are identified: expertise of team members, relationship exchange (benefit/investment), project complexity, and communication frequency. A questionnaire was developed and used to collect data from 270 project teams. PLS analysis of collected data largely confirms this dual path model of dependence and trust in systems development context. All four antecedents are also found to be strongly related to trust and dependence. Implications are discussed with further studies.

AB - Systems development consists of knowledge-intensive activities requiring collaboration between business professionals and technology experts. It is suggested in the social exchange theory that the knowledge sharing among team members of extremely different background involves building up trust and dependence. Trust and dependence are closely related but different antecedents leading members to share knowledge. In this study, a dual path model of trust and dependence on knowledge sharing is reconceptualized with antecedents and empirically validated in the context of systems development teams. Four antecedents are identified: expertise of team members, relationship exchange (benefit/investment), project complexity, and communication frequency. A questionnaire was developed and used to collect data from 270 project teams. PLS analysis of collected data largely confirms this dual path model of dependence and trust in systems development context. All four antecedents are also found to be strongly related to trust and dependence. Implications are discussed with further studies.

UR - http://www.scopus.com/inward/record.url?scp=85126503511&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85126503511&partnerID=8YFLogxK

M3 - Conference contribution

AN - SCOPUS:85126503511

SN - 9780996683159

T3 - ICIS 2017: Transforming Society with Digital Innovation

BT - ICIS 2017

PB - Association for Information Systems

T2 - 38th International Conference on Information Systems: Transforming Society with Digital Innovation, ICIS 2017

Y2 - 10 December 2017 through 13 December 2017

ER -

Trust and Dependence Model of Knowledge Sharing in Systems Development

Abstract

Publication series

Conference

Bibliographical note

All Science Journal Classification (ASJC) codes

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Cite this