Understanding the IS-user divide in IT innovation

William J. Kettinger, Choong Cheang Lee

Research output: Contribution to journalArticle

18 Citations (Scopus)

Abstract

To resolve turf wars and speed implementation, the traditional IS function and increasingly self-reliant end users need to spell out one another's responsibilities while focusing on common organizational benefits.

Original languageEnglish
Pages (from-to)79-84
Number of pages6
JournalCommunications of the ACM
Volume45
Issue number2
DOIs
Publication statusPublished - 2002 Feb 1

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Innovation

All Science Journal Classification (ASJC) codes

  • Computer Science(all)

Cite this

Kettinger, William J. ; Lee, Choong Cheang. / Understanding the IS-user divide in IT innovation. In: Communications of the ACM. 2002 ; Vol. 45, No. 2. pp. 79-84.
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Understanding the IS-user divide in IT innovation. / Kettinger, William J.; Lee, Choong Cheang.

In: Communications of the ACM, Vol. 45, No. 2, 01.02.2002, p. 79-84.

Research output: Contribution to journalArticle

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