Understanding the IS-user divide in IT innovation

William J. Kettinger; Choong C. Lee

doi:10.1145/503124.503127

Understanding the IS-user divide in IT innovation

William J. Kettinger, Choong C. Lee

Graduate School of Information

Research output: Contribution to journal › Article › peer-review

22 Citations (Scopus)

Abstract

To resolve turf wars and speed implementation, the traditional IS function and increasingly self-reliant end users need to spell out one another's responsibilities while focusing on common organizational benefits.

Original language	English
Pages (from-to)	79-84
Number of pages	6
Journal	Communications of the ACM
Volume	45
Issue number	2
DOIs	https://doi.org/10.1145/503124.503127
Publication status	Published - 2002 Feb

All Science Journal Classification (ASJC) codes

Computer Science(all)

Access to Document

10.1145/503124.503127

Cite this

@article{5484fb748c2e4aefaee96900874fd983,

title = "Understanding the IS-user divide in IT innovation",

abstract = "To resolve turf wars and speed implementation, the traditional IS function and increasingly self-reliant end users need to spell out one another's responsibilities while focusing on common organizational benefits.",

author = "Kettinger, {William J.} and Lee, {Choong C.}",

year = "2002",

month = feb,

doi = "10.1145/503124.503127",

language = "English",

volume = "45",

pages = "79--84",

journal = "Communications of the ACM",

issn = "0001-0782",

publisher = "Association for Computing Machinery (ACM)",

number = "2",

}

TY - JOUR

T1 - Understanding the IS-user divide in IT innovation

AU - Kettinger, William J.

AU - Lee, Choong C.

PY - 2002/2

Y1 - 2002/2

N2 - To resolve turf wars and speed implementation, the traditional IS function and increasingly self-reliant end users need to spell out one another's responsibilities while focusing on common organizational benefits.

AB - To resolve turf wars and speed implementation, the traditional IS function and increasingly self-reliant end users need to spell out one another's responsibilities while focusing on common organizational benefits.

UR - http://www.scopus.com/inward/record.url?scp=0042884253&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=0042884253&partnerID=8YFLogxK

U2 - 10.1145/503124.503127

DO - 10.1145/503124.503127

M3 - Article

AN - SCOPUS:0042884253

SN - 0001-0782

VL - 45

SP - 79

EP - 84

JO - Communications of the ACM

JF - Communications of the ACM

IS - 2

ER -

Understanding the IS-user divide in IT innovation

Abstract

All Science Journal Classification (ASJC) codes

Access to Document

Other files and links

Fingerprint

Cite this