TY - JOUR
T1 - Utilising 360-degree feedback in the public sector
T2 - A case study of the Korean central government
AU - Kim, Pan S.
N1 - Copyright:
Copyright 2019 Elsevier B.V., All rights reserved.
PY - 2001/12
Y1 - 2001/12
N2 - The 360-degree feedback involves all aspects of a group: managers, colleagues, subordinates, and customers. Recently, the Korean Civil Service Commission (CSC) supports the use of multiple raters as an effective method of assessing performance, both for developmental and appraisal needs. The 360-degree feedback was officially adopted for employee promotion in the Korean central government in 1998. However, there are direct costs in designing 360-degree feedback instruments and in training sessions for implementation, as well as human costs that include confusion and fear about 360-degree feedback. Like many organisational change efforts, cultures and habits are slow to change. Autocratic managers can be reluctant to change the rules in any fashion that could pose a threat to their positions of power.
AB - The 360-degree feedback involves all aspects of a group: managers, colleagues, subordinates, and customers. Recently, the Korean Civil Service Commission (CSC) supports the use of multiple raters as an effective method of assessing performance, both for developmental and appraisal needs. The 360-degree feedback was officially adopted for employee promotion in the Korean central government in 1998. However, there are direct costs in designing 360-degree feedback instruments and in training sessions for implementation, as well as human costs that include confusion and fear about 360-degree feedback. Like many organisational change efforts, cultures and habits are slow to change. Autocratic managers can be reluctant to change the rules in any fashion that could pose a threat to their positions of power.
UR - http://www.scopus.com/inward/record.url?scp=84937333750&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84937333750&partnerID=8YFLogxK
U2 - 10.1080/02185370108434193
DO - 10.1080/02185370108434193
M3 - Article
AN - SCOPUS:84937333750
VL - 9
SP - 95
EP - 108
JO - International Journal of Phytoremediation
JF - International Journal of Phytoremediation
SN - 1522-6514
IS - 2
ER -