Abstract
Outsourcing has been a key policy tool for delivering a range of social services, and regarded as more effective than insourcing or direct government provision. At the same time, it has also caused many delivery issues such as principal-agent problems, a lack of policy coordination, and poor-quality welfare services. While the pendulum continues to swing between insourcing and outsourcing, we aim to propose a new public–private partnership model called the “hybrid insourcing model” and examine which factors influence the performance of the model. In South Korea, around 2010, the local government in Namyangju City was the first to implement the “Hope Care Center model,” a kind of hybrid insourcing model, which has been praised for its innovation and widely emulated by central and local governments. Our analysis utilizes data collected between December 2017 and January 2018 from public sector employees and civilian staff in Namyangju and a comparable city, A. From this, we draw a number of implications, both for theory and for policy. We argue that, for public–private partnerships, active cooperation and equality are the biggest factors in contributing to positive performance. These work alongside leaders with a clear vision and with employees' positive attitude.
| Original language | English |
|---|---|
| Journal | Asian Social Work and Policy Review |
| DOIs | |
| Publication status | Accepted/In press - 2019 Jan 1 |
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All Science Journal Classification (ASJC) codes
- Social Sciences (miscellaneous)
- Sociology and Political Science
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What makes hybrid insourcing successful : A new public–private partnership model for social welfare services. / Yang, Jae jin; Kim, Hey Sung; Choi, Seong Eun; Ryu, Lanhee; Choi, Young Jun.
In: Asian Social Work and Policy Review, 01.01.2019.Research output: Contribution to journal › Article
TY - JOUR
T1 - What makes hybrid insourcing successful
T2 - A new public–private partnership model for social welfare services
AU - Yang, Jae jin
AU - Kim, Hey Sung
AU - Choi, Seong Eun
AU - Ryu, Lanhee
AU - Choi, Young Jun
PY - 2019/1/1
Y1 - 2019/1/1
N2 - Outsourcing has been a key policy tool for delivering a range of social services, and regarded as more effective than insourcing or direct government provision. At the same time, it has also caused many delivery issues such as principal-agent problems, a lack of policy coordination, and poor-quality welfare services. While the pendulum continues to swing between insourcing and outsourcing, we aim to propose a new public–private partnership model called the “hybrid insourcing model” and examine which factors influence the performance of the model. In South Korea, around 2010, the local government in Namyangju City was the first to implement the “Hope Care Center model,” a kind of hybrid insourcing model, which has been praised for its innovation and widely emulated by central and local governments. Our analysis utilizes data collected between December 2017 and January 2018 from public sector employees and civilian staff in Namyangju and a comparable city, A. From this, we draw a number of implications, both for theory and for policy. We argue that, for public–private partnerships, active cooperation and equality are the biggest factors in contributing to positive performance. These work alongside leaders with a clear vision and with employees' positive attitude.
AB - Outsourcing has been a key policy tool for delivering a range of social services, and regarded as more effective than insourcing or direct government provision. At the same time, it has also caused many delivery issues such as principal-agent problems, a lack of policy coordination, and poor-quality welfare services. While the pendulum continues to swing between insourcing and outsourcing, we aim to propose a new public–private partnership model called the “hybrid insourcing model” and examine which factors influence the performance of the model. In South Korea, around 2010, the local government in Namyangju City was the first to implement the “Hope Care Center model,” a kind of hybrid insourcing model, which has been praised for its innovation and widely emulated by central and local governments. Our analysis utilizes data collected between December 2017 and January 2018 from public sector employees and civilian staff in Namyangju and a comparable city, A. From this, we draw a number of implications, both for theory and for policy. We argue that, for public–private partnerships, active cooperation and equality are the biggest factors in contributing to positive performance. These work alongside leaders with a clear vision and with employees' positive attitude.
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UR - http://www.scopus.com/inward/citedby.url?scp=85074097990&partnerID=8YFLogxK
U2 - 10.1111/aswp.12188
DO - 10.1111/aswp.12188
M3 - Article
AN - SCOPUS:85074097990
JO - Asian Social Work and Policy Review
JF - Asian Social Work and Policy Review
SN - 1753-1403
ER -