Why do participants in voluntary organizations leave? Exploring the relationship between value congruence and length of stay

Jennifer Ihm, Young Min Baek

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)

Abstract

Recognizing the importance of values and the specific characteristics of participants and situations in voluntary organizations, we examine how value congruence—the fit or compatibility of values between participants and the organization, or among participants—interacts with personal and situational factors to predict participants' length of stay in their organizations. Introducing the case of a voluntary organization that offers shared housing, we measure value congruence through textual similarity in the self-introduction documents of 49 participants and the organization's mission statement. This approach differs from the self-reported measures based on participants' perceptions or recalled interactions used in previous studies. In line with expectation-disconfirmation theory, participants with the strongest beliefs in organizational values had shorter lengths of stay. The amount of intraorganizational communication also moderated the relationship between value congruence and length of stay. This study provides theoretical and methodological implications for nonprofit management by considering personal and situational factors and evaluating value congruence by textual similarity.

Original languageEnglish
Pages (from-to)505-524
Number of pages20
JournalNonprofit Management and Leadership
Volume31
Issue number3
DOIs
Publication statusPublished - 2021 Mar 1

Bibliographical note

Funding Information:
The first author disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This article has been conducted by the Research Grant of Kwangwoon University in 2020. Funding information

Publisher Copyright:
© 2020 Wiley Periodicals LLC.

All Science Journal Classification (ASJC) codes

  • Strategy and Management

Fingerprint

Dive into the research topics of 'Why do participants in voluntary organizations leave? Exploring the relationship between value congruence and length of stay'. Together they form a unique fingerprint.

Cite this